JOB DESCRIPTION

Lead - Business Analysis

The Big Picture

Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry.

Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide, and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion.

Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations. Everything we do at Sysco LABS supports Sysco’s Purpose of “Connecting the world to share food and care for one another”, and our work directly impacts millions of food consumers in a trillion-dollar, global industry.

For more information visit: www.syscolabs.lk

The Opportunity:

We are currently on the lookout for a Lead - Business Analysis to join our team.

Responsibilities:

• Collaborating with on-site stakeholders to define, refine and document project requirements aligned with business goals

• Analyzing requirements and converting them to quality business solutions and effectively documenting and communicating them to project and engineering teams

• Working closely with delivery/product heads, architects and conducting R&D based on the strategic product roadmap and elaborating on the requirements by comparing and analyzing competitor products and producing effective business solutions

• Coordinating approval processes and clearly and confidently articulating user, business, and functional requirements to all concerned stakeholders including the senior leadership team, software engineering team and quality assurance teams

• Driving the resolution of open issues, supporting defect triaging, and ensuring alignment between product expectations and delivered solutions

• Acting as the conduit between the product and delivery teams and ensuring high level requirements are translated into the level of detail required

• Effectively planning, managing and delivering requirements/BA tasks and activities and meeting the required project deadlines and targets with a strong focus on the quality of the product/solution

• Managing functional test suites and coordinating in-house training and product demos

Requirements

• A Bachelor’s Degree in IT, Management, Economics, or Finance; a Master’s Degree will be an added advantage

• 2+ years experience in a similar role

• Experience working with software models; mainly Agile, RUP, and waterfall models

• Previous experience working with data engineering teams

• Professional certifications such as CBAP/PMP/ACP will be an added advantage

• The ability to interface with onsite staff and function as the single point of contact for requirements

• A passion for innovative product design and the ability to foresee business trends

• Excellent logical and analytical skills, with a strong eye for detail

• Excellent communication skills, particularly written and spoken English, and proven experience in writing user stories, use cases, and detailed software requirements specifications

• Curiosity and the ability to acquire domain and technical knowledge rapidly

• Excellent interpersonal and negotiation skills

• Should have strong leadership, management, and organizational skills, including the ability to ensure schedules are met with a strong focus on quality

Benefits:

• US dollar-linked compensation

• Performance-based annual bonus

• Performance rewards and recognition

• Agile Benefits - special allowances for Health, Wellness & Academic purposes

• Entertainment allowance

• Team engagement allowance

• Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws

• Overseas travel opportunities and exposure to client environments

• Hybrid work arrangement

Sysco LABS is an Equal Opportunity Employer.