
Customer Service Representative - SYGMA - San Antonio, TX
Company:
US3089 Sygma San Antonio (The Sygma Network, Inc)
Sales Territory:
None
Zip Code:
78218
Travel Percentage:
0
COMPENSATIONINFORMATION:
The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
JOB SUMMARY
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
- Schedule: 8:00 a.m.
- 5:00 p.m.
Saturday's arerequired - Will have Sunday and one weekday off.
RESPONSIBILITIES
-
Answer all incoming concerns/needs from all customers
-
Key pick-up request
-
Handle transportation/routing on delivery questions
-
Process will-call orders
-
Provide customers with invoice copies.
-
Process credits
-
Maintaining Call list
-
Monitor orders before the cut-off
-
Communicate regularly with the AE (account executives) and customers.
-
Manage the same-day deliveries for OPCO (operating company)
-
Perform other duties as directed by Supervisor.
QUALIFICATIONSEducation
- High school diploma or equivalent.
Experience
-
1 year prior outside foodservice sales coordination or customer support experience
-
Preferred: Previous call center experience
Professional Skills
-
Strong telephone communication skills
-
Able to work in a fast pace environment
-
Ability to sit and work at a PC for extended periods
-
Proficient in MS Office
BENEFITS INFORMATION:
For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
OVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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Syscoについて

Sysco
PublicSysco Corporation is the largest food distribution company in North America, supplying restaurants, healthcare facilities, hotels, and other foodservice operations. The company distributes food products, kitchen equipment, and related supplies to approximately 700,000 customer locations.
10,001+
従業員数
Houston
本社所在地
$38B
企業価値
レビュー
15件のレビュー
3.7
15件のレビュー
ワークライフバランス
3.2
報酬
4.1
企業文化
4.0
キャリア
2.8
経営陣
3.4
72%
知人への推奨率
良い点
Good pay and benefits
Supportive team culture and coworkers
Excellent health benefits and retirement plans
改善点
Limited advancement and upward mobility
High workload and stress
Long hours and overtime requirements
給与レンジ
2件のデータ
Junior/L3
Junior/L3 · Data Analyst
0件のレポート
$103,000
年収総額
基本給
-
ストック
-
ボーナス
-
$87,550
$118,450
面接レビュー
レビュー4件
難易度
2.8
/ 5
内定率
25%
体験
ポジティブ 25%
普通 25%
ネガティブ 50%
面接プロセス
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Background Check
5
Offer
よくある質問
Behavioral/STAR
Past Experience
Physical Requirements
Culture Fit
Safety Protocols
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