JOB DESCRIPTIONPurpose

The Director of Operations at Sysco provides leadership and oversight for a significant portion of operational activities within a specific department, facility, region, or business unit. This role is responsible for driving operational excellence, implementing strategic initiatives, managing performance metrics, and ensuring compliance with company policies and regulatory standards. The Director plays a key role in developing and mentoring operational talent and collaborates extensively with cross-functional teams to achieve business objectives. This position typically reports to the Vice President of Operations.

Salary: $91,200 - $171,100

Responsibilities

• Achieving performance key metrics; evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations

• Expense and revenue management;

• Conducts audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, MOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss;

• Strategic execution of local and corporate initiatives;

• Budgeting, forecasting, compliance with government regulations;

• Safety and security of the building, its contents and people;

• Management and direction of staff – maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement

• Interprets trains and consistently enforces Company policies and procedures;

• Ensures compliance with all Insurance Pooling requirements; with local, federal and provincial regulatory agencies (i.e. OHS, MOT, FDA, USDA, DOL, etc.); with licensing and log book requirements and with food safety policies, protocols and requirements;

• Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, HVAC systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs;

• Ensures contingency systems/practices/protocols are in place to eliminate business disruption;

• Oversees emergency response or crisis management activities. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Assists Safety Manager with training initiatives;

• Evaluates and ensures the appropriate use and updating of all department software systems.

• Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of Inbound and Outbound Warehouse, Transportation (Delivery), Fleet Services and Facilities.

• Accountable for the accuracy of timecards, approvals and scheduling of direct reports

• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.

• Understands both the economic and cultural value that a safe organization with minimal environmental impact brings to an organization.

• Is willing to drive Environmental, Health and Safety performance by providing necessary resources and holding their team accountable to complying with EHS programs, policies, and requirements.

• Enable, champion and embrace an inclusive culture

• Perform other duties as assigned.

Skills

• 5 years Operations distribution management experience

• Bachelor’s degree in Business Administration, Managerial Accounting, Supply Chain Management, Operations Management or a closely related field required; or equivalent combination of education and related experience.

• Exposure/familiarity to Lean Six Sigma environment is an asset

• Proficient in Microsoft Office including Excel, Word, PowerPoint, Outlook

• Sound knowledge of the Occupation Health and Safety Act

• The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call

• Valid driver’s license in good standing with access to a vehicle is required

• The associate may occasionally be required to travel (10%) to other sites or the corporate office as business needs dictate (i.e. training, business continuation, etc.)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

9+ years of experience, of which at least 5 leading a team

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.