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Community Manager, Hay Day

Supercell

Community Manager, Hay Day

Supercell

Helsinki

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Flexible Hours

Remote Work

Flexible Hours

Remote Work

Required Skills

Community Management

Social Media Management

Content Creation

Writing

Trend Spotting

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WE ARE LOOKING FOR AN EXPERIENCED COMMUNITY MANAGER WHO SHARES OUR PASSION FOR HAY DAY. YOU HAVE THE ABILITY TO WORK INDEPENDENTLY WITHOUT A LOT OF GUIDANCE AND SUPPORT: YOU SEE WHAT NEEDS TO BE DONE AND YOU MAKE IT HAPPEN.

As part of the Community team in Helsinki, your focus is to communicate with players around the globe. You are the face (and voice) of the game team and an advocate for our players within the team and the company. As a member of the Hay Day team, you act as the bridge between millions of players and the team who creates the magic. You’ll create daily content, engage with content creators and members of the community as well as external partners. You will work side by side with another Hay Day Community Manager. Where your roles differentiate is your main responsibility is being the Hay Day voice outside of our owned channels, while building the organic social media strategy in close collaboration with community manager & campaign manager.

Supercell’s goal is to build games that players will love for years and years. As players ourselves, working on a game with millions of fellow players is both extremely exciting and challenging. We have small, dynamic and agile teams with a strong focus on fun and long-term goals. It is a very collaborative and open environment with loads of independence, flexibility and trust which allows us to push our games in really interesting directions.

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WHAT YOU HAVE:

  • 5+ years of hands-on Community Management. If you have experience in the gaming industry that would be an upside, but not a deal breaker.

  • Proven experience managing social media for brands or organizations

  • Experience in building social media/channel strategies to drive social conversation

  • Deep understanding of platform-specific best practices, social algorithms, and audience behaviors

  • Exceptional writing skills

  • Creative, agile, and culturally aware with an ability to spot trends and act quickly

  • Passion for Supercell games (and mobile games in general)

  • Experience addressing difficult situations within the community when required

  • Experience managing social media channels

  • Experience working with Content Creators

  • Ability to work independently without guidance

  • Comfortable on camera and interacting with players online and face-to-face

WOULD BE NICE IF YOU ALSO HAVE:

  • Experience with social media management and business intelligence tools

  • Any experience in other marketing disciplines and/or content creation

WHERE YOU'LL BE:

This role is based in Helsinki, where most of the Hay Day team members are located.

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That's it about the role! Below, we've gathered some things we feel are important for you to know. Totally optional, but a highly recommended read.

Once you're ready to apply, just send us your application through the form on the bottom of the page.

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ABOUT SUPERCELL

Supercell is a games company from Helsinki, Finland, with offices https://supr.cl/jd-offices also in San Francisco, Seoul, Shanghai, and London. You might know us as the makers of Hay Day, Clash of Clans, Boom Beach, Clash Royale, and Brawl Stars. Our mission is to create great games https://supr.cl/jd-games that as many people as possible play for years and that are remembered forever.

So, how do we make great games? By putting together the best teams and giving them the freedom and independence to succeed. And by taking risks, failing, sharing learnings https://supercell.com/en/news/learning-from-failures/, and killing lots of projects.

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HEY, YOU MIGHT LOVE IT HERE!

Independent cells and trust are at the core of our culture https://supr.cl/jd-why-you. But it takes more than that to make great games. We take good care of our people, providing them with the compensation, work environment, and resources they need to succeed while having fun along the way.

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YOU ARE NOT YOUR JOB TITLE ™

Here, you won’t need to focus on chasing titles https://supr.cl/jd-job-title or climbing ladders. Internally, our job titles don’t include prefixes like Senior, Junior, Principal, or Director. Recognition isn’t tied to your title, as it doesn't define the impact you can have around here.

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BENEFITS AND COMPENSATION:

Luring you in with glitter, glamour, and gems isn't what we're about. We want you to enjoy your time here fully, so we structure our compensation and benefits https://supr.cl/jd-benefits with that in mind. It starts with perceiving you as a human being, not a resource.

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RELOCATION? YES!

No matter where you’re moving from, our dedicated mobility team and partners will support you throughout your move. We’ll ensure the process is as smooth as possible for you and anyone joining you – whether they’re family members of the human or animal kind!

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NOT SURE IF YOU SHOULD APPLY?

Many candidates with great skills and experience second-guess themselves. The bar is high, but if this role excites you, apply! We’re here to help you succeed. Also, we're happy to learn about any specific accommodations you may need to fully engage in our recruitment process.

Wishing you all the best,

The Supercell Recruitment team:

P.S.
Here's a video about what Supercell is about.
Best enjoyed with salmiakki and rye bread!

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About Supercell

Supercell

Supercell

Public

Supercell Oy is a Finnish mobile game development company based in Helsinki. Founded on 14 May 2010, the company's debut game was the browser game Gunshine.net, and after its release in 2011, Supercell started developing games for mobile devices.

201-500

Employees

Helsinki

Headquarters

$10B

Valuation

Reviews

3.8

9 reviews

Work Life Balance

3.5

Compensation

3.0

Culture

3.5

Career

3.5

Management

3.0

65%

Recommend to a Friend

Pros

Remote work flexibility mentioned

High-level engineering positions available

Small team structure

Cons

Limited information available about company

Laborious interview process

System downtime issues

Salary Ranges

15 data points

Junior/L3

Junior/L3 · Community Manager

2 reports

$63,066

total / year

Base

$58,269

Stock

-

Bonus

$4,797

$41,070

$97,458

Interview Experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

33%

Experience

Positive 33%

Neutral 67%

Negative 0%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Culture Fit