
Stryker
(Associate) Clinical Application Specialist, Mako Product (Moscow)
RoleHealthcare
LevelEntry
LocationMoskva, Moscow 3rd floor, Business center SkyLight
WorkOn-site
TypeFull-time
Posted3 weeks ago
About the role
Work Flexibility: Field-based
What You Will Do:
- Support account launches by collaborating with dealer representatives, Sales, Marketing, and Service teams to ensure top-tier customer service and satisfaction.
- Train and provide clinical support to surgeons and operating room staff on MAKO applications, associated equipment, and instruments for precise implant placement.
- Utilize proprietary software to prepare pre-operative CT scans, assist in implant planning, sizing, and positioning.
- Offer real-time clinical product support and on-site guidance during MAKO surgical procedures.
- Manage and maintain local MAKO equipment, instruments, implants, and disposable inventories.
- Work with Radiology and IT departments to complete DICOM image transfer installations.
- Continuously enhance MAKO system knowledge through ongoing training, recertification, and support for new product introductions.
- Build and maintain strong relationships with surgeons, OR staff, and hospital stakeholders while providing case coverage and detailed reports for process improvements.
What You Need:
- Bachelor’s degree in a medical or related field (preferred).
- Minimum 1 year of experience in Nursing, Medical Practice, Biomedical Science, Medical or Clinical Engineering, or Sales/Product Support within the medical device industry.
- Comfortable working in an Operating Room environment.
- Residing in Moscow
- Flexibility for frequent domestic and international travel.
Travel Percentage: 70%
Benefits and perks
•Healthcare
•Paid Time Off
•Retirement Plan
•Gym Membership
•Learning Budget
Required skills
Clinical application support
Product training
Customer communication
About Stryker
Moskva
Headquarters