
Associate Clinical Application Specialist, Mako Product (Moscow)
About the role
Work Flexibility: Field-based
What You Will Do:
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Support account launches by collaborating with dealer representatives, Sales, Marketing, and Service teams to ensure top-tier customer service and satisfaction.
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Train and provide clinical support to surgeons and operating room staff on MAKO applications, associated equipment, and instruments for precise implant placement.
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Utilize proprietary software to prepare pre-operative CT scans, assist in implant planning, sizing, and positioning.
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Offer real-time clinical product support and on-site guidance during MAKO surgical procedures.
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Manage and maintain local MAKO equipment, instruments, implants, and disposable inventories.
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Work with Radiology and IT departments to complete DICOM image transfer installations.
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Continuously enhance MAKO system knowledge through ongoing training, recertification, and support for new product introductions.
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Build and maintain strong relationships with surgeons, OR staff, and hospital stakeholders while providing case coverage and detailed reports for process improvements.
What You Need:
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Bachelor’s degree in a medical or related field (preferred).
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Minimum 1 year of experience in Nursing, Medical Practice, Biomedical Science, Medical or Clinical Engineering, or Sales/Product Support within the medical device industry.
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Comfortable working in an Operating Room environment.
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Residing in Moscow
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Flexibility for frequent domestic and international travel.
Travel Percentage: 70%
Required skills
Clinical application support
Product training
Customer communication
About Stryker
Moskva
Headquarters