Staff Site Reliability Engineer

Work Flexibility: Hybrid

What You Will Do

• Own and maintain highly available production systems, lead incident response (P1/P2), conduct RCA/PIRs, and drive improvements to reliability, performance, and operational excellence.

• Design, build, and manage scalable cloud infrastructure on AWS using Terraform, with strong ownership of Kubernetes (EKS), networking, security, and platform resilience.

• Develop and optimize CI/CD and Git Ops pipelines using GitLab CI and ArgoCD, while automating operational processes to improve efficiency and consistency.

• Manage observability and on-call operations through tools such as Pager Duty/Zenduty, Prometheus, Grafana, ELK, and Datadog, ensuring actionable monitoring and effective alert management.

• Collaborate with global engineering, security, and product teams, contribute to cloud architecture and compliance initiatives (SOC2, ISO27001), create operational documentation, and mentor team members

What You Will Need

Required qualifications

• 5–8 years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles.

• Strong hands-on experience with AWS, Terraform, Kubernetes, and ArgoCD in production environments.

• Experience operating EKS-based platforms, including networking, scaling, monitoring, and troubleshooting.

• Strong knowledge of CI/CD, Git Ops, and automation practices, with hands-on use of GitLab CI and ArgoCD.

• Experience managing production systems in a 24×7 environment, including incident response and on-call practices.

• Solid Linux and cloud networking background.

• Experience with observability tools such as ELK and Prometheus.

• Strong scripting skills in Python, Bash, or Go.

Preferred qualifications

• Engineering degree in computer science or equivalent.

• Cloud certifications such as AWS SysOps / DevOps Engineer, or CKA/CKAD.

• Exposure to ITSM or change management processes in regulated industries (healthcare, fintech, or similar).

Travel Percentage: 10%