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Service Associate, Sustainability Solutions - Madison, WI

Stryker

Service Associate, Sustainability Solutions - Madison, WI

Stryker

Madison, Wisconsin

·

On-site

·

Full-time

·

1w ago

Required Skills

Customer service

Inventory management

Communication

Work Flexibility: Field-based

Job Description:

Who we want

Customer oriented representatives. A person who has an eye for impressing our customers and building strong relationships. Competitive Spirit. Team players who are looking to launch a career with Stryker, understanding that a Service Associates role offers ground-floor experience of our business. Challengers. People who continually seek improvement for the business and their customers. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Collaborative networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

What you will do

As a Service Associate, your primary responsibility will be collecting single use devices at hospitals within your designated territory. You will also get to engage with hospital staff to provide optimal customer service on training and education around the proper use of Stryker Sustainability Solution’s bins and what devices can be collected. Partnering with the sales representatives in your assigned territory, you will manage inventory, help with the education cadence, and supply of materials for your hospitals.

What you need

Physically able to lift up to 40 pounds on a daily basis.

  • Valid and unrestricted driver’s license and appropriate insurance to travel by car as required.

  • Highschool degree or GED.

  • Use of your personal vehicle (drive 80-100 miles/day depending on territory).

Travel Percentage: 20%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

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About Stryker

Stryker

Stryker

Public

Stryker Corporation is an American multinational medical technologies corporation based in Kalamazoo, Michigan.

10,001+

Employees

Kalamazoo

Headquarters

Reviews

3.6

10 reviews

Work Life Balance

3.2

Compensation

3.8

Culture

3.4

Career

3.6

Management

2.8

65%

Recommend to a Friend

Pros

Great benefits and compensation packages

Good company culture and team environment

Learning opportunities and career growth

Cons

Management changes frequently and inconsistently

Work-life balance issues and overtime demands

Limited career advancement opportunities

Salary Ranges

2,009 data points

Senior/L5

Senior/L5 · Senior Portfolio Manager

1 reports

$173,157

total / year

Base

$150,571

Stock

-

Bonus

-

$173,157

$173,157

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

Phone Screen

3

Online Assessment

4

Multiple Interview Rounds

5

Presentation/Case Study

6

Field Assessment

7

Offer

Common Questions

Behavioral/STAR

Medical Device Knowledge

Sales Scenarios

Culture Fit

Past Experience