Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Employee Relations and HR Compliance team is a relatively new center of excellence here at Stripe. We are striving to build a respectful, balanced, well-skilled team focused on enabling the People team, managers, and ICs to navigate challenging career moments while balancing compliance, empathy, and risk, resulting in success and engagement for all.
What you’ll do
We are looking for an Employee Relations Partner to join our team at Stripe. This individual will have deep subject knowledge and expertise in employee relations and will be an instrumental part of the team, focusing on improving and implementing frameworks, guidelines, approaches, and best practices. The Employee Relations Partner will be highly cross functional and collaborative, partnering to inform and support Stripes and their managers.

Responsibilities:

Case Management

Provide support to or personally lead medium to high complexity employee relations investigations, making recommendations on appropriate courses of action, matching investigation strategy to the complexity, risk, sensitivity, and confidentiality of the investigation
Guide escalated performance management cases, supporting our People Partner and People Specialist teams
Ensure cases are handled fairly, consistently, transparently, in a timely fashion, and in line with operating principles, policies, and appropriate local laws

Advising

Counsel People Partners, People Specialists, and business leaders on ER issues, trends and risks to foster sound business decisions. As needed, advise on cross-people team projects
Ensure that optimal decisions are made by leaders, People Partners/Specialists and other stakeholders through influencing, coaching, and by providing technical expertise and sound strategy
Collect, analyze, interpret and make recommendations on ER related data

Other Projects

Conduct training for leaders, managers, employees, People Partners, People Specialists, Talent Partners, and other stakeholders
Establish best practices for working within an organized case management system (HR Acuity preferred) and ensure that we are leveraging data and insights from the system to inform our approach to employee relations
Other projects as assigned

Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements

Bachelor’s degree required; JD, MBA, or other Advanced Degree preferred
3-5 years of Employee Relations/Human Resources or equivalent experience managing complex global investigations
Superior written oral communication skills
Ability to be discreet and maintain confidentiality is required
Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced, high growth environment
Strong analytical skills and experienced decision maker who uses good reasoning and sound judgment required
Must be able to work under pressure and deal with complex issues, while maintaining composure
Ability to remain positive, collaborative, and objective while under pressure
Proven track record of positively influencing leaders, teams, and stakeholders
Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority
Strong knowledge of ER, labor relations, training, and conflict resolution, along with direct experience leading complex global investigations at all levels, including executive level
Deep understanding of FMLA, EEO laws, ADA and other employment-related state and federal laws & regulations in the United States
Open to travel, as some travel may be required