Ready for a Change?

The State Street TA product team has a unique opportunity that would suit a candidate who is eager to grow into a leading Business Analyst (BA) role within our wider Change Management department.

You will be joining a team of high-performing Business Analyst experts who are responsible for supporting our clients’ requirements for changes in business processes, policies and information systems.

Required Skills & Experience:

• Experience - Minimum of 2 years’ experience in a Business Analyst role, or equivalent operational experience working in Transfer Agency or funds industry.

• Analytical and Evaluation Skills - You will have a strong analytical skillset and be able to evaluate several potential alternatives to a given challenge. You will demonstrate strong attention to detail, problem solving skills and the ability to work across multiple systems and business units. Business Analysis and requirements gathering skills are essential for this role.

• Business Communication - You will demonstrate excellent business writing skills, especially the ability to define and communicate requirements clearly. You will be comfortable interacting with and influencing multiple stakeholders and at presenting information in a succinct manner to clients and to senior audiences

• Organisational Skills - You will be self-motivated with the ability to work as an individual or part of a team, taking ownership of issues and showing determination to follow things through. You will demonstrate good prioritisation and time management skills.

• Applications Proficiency - You will be experienced at using MS Office suite, particularly Excel, Visio, Powerpoint, Word, for business purposes. Experience with JIRA or other project tracking tools is an advantage

• Project Experience - You will possess end to end experience of the project life-cycle, showing a good understanding of User Acceptance Testing, implementations and documentation.

Responsibilities:

• You will be responsible for working well with multiple departments to understand requirements, scope and acceptance criteria for any Change Requests. You will also be responsible for initial analysis and providing estimates of BA time for Change Requests.

• You will be responsible for analysing new system functionalities and documenting how they will support and impact business functions. You will define mappings and business rules between “as is” and “to be” business models. You will identify and act on opportunities to improve current processes to meet changing customer requirements, to improve efficiency or to reduce risk.

• You will be responsible for working closely with developers and end users to ensure technical compatibility and user satisfaction.

• You will be responsible for drafting requirements documents, Application Support Documents, User Manuals and associated Training Materials. You will conduct walkthroughs of all documents with stakeholders, obtaining appropriate sign-off.

• You will be responsible for reporting progress to a Project Manager and escalating issues or risks that may arise.

• Management of small projects or various ad-hoc initiatives such as testing, system validations or short-notice business changes will be required.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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