Who we are looking for

In this role, you will work with State Street teams from around the globe to lead teams supporting a global premier investment management client. You will have leadership and strategy responsibility to oversee and deliver all day-to-day reconciliation and transactional responsibilities of the middle office team in a fast-paced, flexible and exciting environment. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients.

Why this role is important to us

This is a varied operational and managerial position which is market and client facing, with a senior level of responsibility leading both the Transaction Management and Reconciliation teams within Middle Office Services in Coimbatore. The responsibilities of the teams are responsible for trade confirmation, processing, settlement, and reporting along with the end to end processes facilitation cash and position reconciliation. The candidate is should be a hands on manager who is required to ensure the teams under their responsibility undertake delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution solution.

What you will be responsible for

you will

• Track notification for mandatory & voluntary Corporate Action event and notify Investment manager
• Work with Investment Manager in getting their instructions for Voluntary events and effectively communicate it to respective custodian
• Process mandatory corporate action event on effective/pay date and confirm payments
• Track payments for voluntary events
• Inform Investment managers once cash/securities posted and available for trading
• Proactively work on rectifying the cash/position breaks derived out of corporate action event.
• Developing a strong risk management and control environment
• In depth understanding and practical knowledge of corporate action processes, systems and technology
• Well versed with different financial products like MBS, Fixed income, Equities, Swaps, futures, collateral etc.
• Liaise with colleagues in region or divisions globally where required for client issue resolution
• Recommend and support process improvement initiatives

What we value

These skills will help you succeed in this role

• Good knowledge on trade life cycle
• Broad and in-depth understanding of Notification, Elections and posting in Corporate Action process
• Working experience on Trade and Reconciliation break pertinent to Corporate Action
• Strong critical thinking and problem solving skills
• Client centric behavior in managing, prioritizing and delivering operations and services
• Strong communication skills to audiences of different sizes and levels of seniority
• Must be self-motivated, adaptable and show initiative in different circumstances and under pressure
• Good team working skills for a common goal across locations
• Understanding of delivering operations in line with cost/budgets
• Able to drive pay for performance and culture of performance differentiation within teams
• Strong understanding of the risk and controls environment within a G-SIFI firm, and as such a desire to embed a risk excellence culture across teams
• Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally
• Flexibility in working outside of your responsibilities and areas of expertise
• Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations
• Client centric attitude in managing, prioritising and delivering operations and services
• Result-oriented with an ownership and accountability mindset

Education & Preferred Qualifications

• Degree in finance, business, technology or equivalent or relevant industry experience
• Proven experience in client communication and interaction at all levels
• In depth understanding of Middle Office operations, preferably Reconciliation Operations. Product and Industry knowledge preferable across – Equity, FI, FX and ETD, inclusive of Global Markets.
• Proven experience in client communication and interaction at all levels especially senior and regulatory levels
• Strong MS Excel, Access, Word, PowerPoint skills necessary
• Strong English written and spoken ability
• Knowledge on Corporate Action tool like CAPTAIN etc.
• Strong MS Excel, Access, Word, PowerPoint skills necessary
• Strong communication skills – written and verbal
• Experience in leveraging technology solutions including low-code tools, SQL, Python or similar is advantageous

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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