Role Summary

The Global Process Owner (GPO) for Workforce Optimization is responsible for the end‑to‑end design, governance, and execution of State Street’s global workforce reduction process. This role partners closely with Global HR COEs, Employee Relations, Legal, Finance, Technology, and business leaders to ensure compliant, efficient, and consistent workforce optimization outcomes across regions.

Key Responsibilities

• Own and govern the global workforce optimization process, ensuring standardization and compliance while addressing local regulatory requirements.

• Define clear process frameworks, roles, governance models, and decision rights across stakeholders.

• Drive continuous process improvement through data analysis, benchmarking, and performance metrics (SLAs/KPIs).

• Partner with HR Technology teams to enable automation, tools, and reporting capabilities.

• Serve as a strategic advisor to senior leaders on workforce reduction planning and execution.

• Act as the primary HR partner to Finance on severance-related accounting and reporting.

• Lead, coach, and develop a global workforce optimization team; manage service delivery and performance outcomes.

Qualifications & Experience

• At least 12 years of progressive HR experience, with deep expertise in HR COEs, workforce optimization/reductions, process governance, and compliance.

• Strong knowledge of global employment laws and workforce transition strategies.

• Proven experience leading global process design, transformation, and operationalization.

• Experience in financial services or a highly regulated environment preferred.

• Strong analytical capability with experience using metrics to drive decisions.

Core Competencies

• Strategic and enterprise mindset

• Change and stakeholder management

• Risk and compliance leadership

• Data‑driven decision making

• Executive presence and influence

• Global operating model experience

Salary Range:

$110,000 - $188,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.