Head of Non-Financial Risk Management, UK, Ireland, Middle East & Africa (Senior Vice President)

Role Summary:

The Head of Non-Financial Risk Management for UK, Ireland, Middle East & Africa (SVP), is responsible for leading the integrated Compliance and Operational Risk functions across the United Kingdom (UK), Ireland, and the Middle East & Africa (MEA) region, including Saudi Arabia, United Arab Emirates and Oman. This executive role provides strategic leadership and oversight for the second line of defense, ensuring robust frameworks for regulatory compliance and operational risk management are in place and effective. This role reports to the Global Chief Compliance and Operational Risk Officer and serves as the Chief Compliance Officer for the regional areas of oversight.

This leadership role is a SMF 16 & SMF 3 for State Street Bank & Trust Company London Branch; SMF 16 for State Street Trustees Limited, and SMF16 for State Street Global Markets International Limited. The role will also carry out day-to-day management of Non-Financial Risk pursuant to a documented delegation from the UKIMEA Chief Risk Officer (SMF4).

Key Responsibilities include:

Strategic Leadership:

• Set the regional strategy and priorities for Non-Financial Risk in conjunction with the UKIMEA Chief Risk Officer (SMF4), Global Chief Compliance and Operational Risk Officer (CCORO) and regional senior management.

• Oversee the implementation and management of the regional programs for identifying, assessing, measuring, reporting, mitigating, and controlling Non-Financial Risk exposures.

Governance & Oversight:

• Provide independent challenge and effective oversight of risk management practices and implementation of Non-Financial Risk Programs, including the quality of non-financial risk management by the First Line of Defense.

• Chair and participate in relevant regional and global committees related to non-financial risk, including The Business Compliance and Conduct Committee.

Risk Identification and Management:

• Develop and monitor existing and emerging non-financial risks, identifying material trends, escalate risk issues, and ensure timely development of risk responses.

• Oversee the regional Risk and Control Self-Assessment (RCSA) program, issues management, loss event and incident management, scenario analysis and lessons learned processes.

• Ensure timely and effective reporting of relevant risks to senior management, the Board, and regulatory bodies, including the FCA and PRA, as and when required.

Regulatory Engagement

• Maintain relationships with key regulators, (e.g., FCA, PRA, CBI, FSRA, CMA) and ensure appropriate regulatory communications and responses to non-financial risk matters.

• Oversee the monitoring of applicable regulatory changes in the UK, Ireland MEA region and coordinate the provision of effective support, advice and notification to relevant senior management within the business units, applicable functional area or relevant legal entity as they address and implement such changes.

Collaboration & Culture:

• Collaborate with Legal, Regulatory Industry and Government Affairs, Enterprise Risk Management, Corporate Audit, and other global and regional leaders to enhance the connectivity of non-financial risk processes.

• Foster a culture of risk excellence, accountability, and ownership throughout the team and region.

Manager & Program Leadership:

• Provide regional oversight of and support to the MLROs, business-aligned and legal entity risk teams in the UK, Ireland MEA region in the discharge of their financial crime related obligations.

• Lead, manage, and develop a multi-jurisdictional team of non-financial risk professionals, ensuring clear reporting lines, authority levels, scope of responsibilities, objectives, training, and competency requirements. Review progress regularly in line with Company policy, to ensure staff are regulatory registered where appropriate for their role.

• Manage the UK Ireland MEA Non-Financial Risk budget in consultation with the UKIMEA Chief Risk Officer (SMF4).

• Oversee the development, implementation, review and revisions of group and regional Non-Financial Risk management policies, procedures and systems in conjunction with the UKIMEA Chief Risk Officer (SMF4), relevant business-aligned and legal entity teams and, where relevant, the MLROs, to ensure that they meet local regulatory requirements and expectations in UK, Ireland and the Middle East.

• Work with the UKIMEA Chief Risk Officer (SMF4), local Risk teams and relevant senior management to ensure that UK, Ireland and Middle East regulators are kept informed on a timely basis of issues, of changes in strategy and other appropriate matters.

• Support corporate and functional operating model changes in AML, Conduct and Privacy frameworks to ensure higher quality outcomes in these areas to cover local requirements in the region.

• Ensure that the highest level of the Code of Conduct is displayed in your own and staff behaviour.

• Adhere to the delegation and oversight (management information and escalation) framework in the performance of daily tasks. This includes taking proactive measures to ensure there is adequate production of management information that is fit for purpose, and issues are raised as appropriate, in particular to the UKIMEA Chief Risk Officer (SMF4).

• Establish and monitor an effective delegation framework to ensure that tasks are performed by staff members with appropriate training and authority level (based on knowledge, skills and competence).

Senior Managers & Certification Regime:

• The role includes management of the Senior Management Regime Office (SMRO), including arrangements in place to support adherence to the Senior Manager and Certification Regime (SMCR). Ensure all Prescribed Responsibilities and delegated responsibilities are discharged.

Committee Memberships include:

• Chair of the UK Compliance & Conduct Committee

• Member of the UK Country Committee

• Member of the UK Technology & Operational Risk Committee

• Member of the UK Change Management Committee

• Member of the Compliance Policy Oversight Committee

• Member of the Conduct Standards Working Group

• Attendee at the Global Business Conduct Compliance Committee

• Principal Compliance Representative for the State Street International Holdings Board

Qualifications and Skills include:

• Minimum of 20 years of related experience in Non-Financial Risk Management (Compliance, Operational Risk, etc.) within financial services, including executive management roles.

• Minimum of 10 years as a UK Risk Leader in Financial Services; GSIB experience preferred.

• Demonstrated experience with global regulatory requirements and direct engagement with regulators, including remediation activities.

• Demonstrated global experience with compliance risk management skills in financial services.

• Proven ability to evaluate and interpret laws, regulations, and regulatory guidance and to develop strategies to mitigate non-financial risks for a multi-jurisdictional, global financial services company.

• Highly organized with extensive analytical, problem-solving and negotiation skills.

• Exceptional interpersonal and communication skills (executive presence, gravitas, and influencing skills) at both executive and board levels.

• Ability to manage multiple simultaneous tasks in a high pressure, deadline-driven environment

• Ability to collaborate with individuals across business units/lines.

• Ability to take ownership, initiative to negotiate, influence, build consensus and successfully navigate within a demanding and international environment of a leading global financial institution.

• A minimum of Bachelor’s degree in Law, Finance, or Business Administration, or in a related field, or equivalent experience.

• Post-graduate education, with a Master’s, Law, or Ph.D., degree is a plus.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

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About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

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