Job Description:

Corporate Actions Team Leader – Senior Associate Background: State Street Corporate Actions consists of approximately 900 individuals with presence in 6 locations Globally carrying out an end to end Corporate Action process within both a custody and fund accounting and middle office environment.

Role Purpose: An excellent opportunity has arisen at the senior associate level within Corporate Actions which involves carrying out a high risk function within the operation. The successful candidate will be directly responsible for the management a team(s) performing day to day query managements for Global clients, work close within Global Corporate actions Custody and Middle Office. This includes the execution of Corporate Actions Instructions, reconciliation and posting of client entitlements for Global markets. Ensuring that all client inquiries, requests, and issues are handled efficiently and professionally. Play a critical role in escalating complex client concerns, ensuring timely resolution, and maintaining client satisfaction.

Role Responsibilities:

• Act as an Expert of Client service team providing support and control over complex and time critical corporate action events and transactions.

• Collate and review daily reporting

• Provide training and coaching to team members

• Assist managers by prioritizing the workload and ensure daily tasks are completed

• Ensure effective risk management by coordinating or completing end of day management reporting and ensuring timely escalation and resolution of pertinent issues.

• Act as a subject matter expert support on projects and initiatives aimed at improving the corporate action product.

• Provide coverage in the absence of team member or Manager.

• As assigned process and/or resolve complex issues such as, but not limited to analyze and research Corporate actions across the globe

• Assist and co-ordinate procedural changes to the current process

• Deliver effective client service

Key Knowledge/Qualifications/Experience:

• Proven experience in Corporate Actions environment is a must

• Understanding of Corporate Action Lifecycle

• Knowledge of Swift Messaging Standards

• An excellent understanding of the financial services industry

• Fluent in written and spoken English and Japanese skill is a plus

• Good knowledge of Custody Banking

• Proficiency in Microsoft Office Package

• Educated to a degree level (preferred)

• Experience in supervising a team is an advantage but is not essential.

Skills/Competencies

• Strong communication and inter-personal skills essential

• Acts collaboratively

• willingness to learn

• Positive approach

• Team player

• Idea generator

• Demonstrates ability to work accurately and to daily deadlines

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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