Who we are looking for

We are looking for a Client 360 Product Manager.

You will help shape the product vision, strategy, and multi‑year roadmap for Client 360, an enterprise client intelligence platform that serves as the firm’s golden source of client, revenue, pipeline, service, and relationship data.

You will act as the strategic steward of the product, shaping what Client 360 becomes, why it matters, and how it evolves to unlock measurable business value across Sales, Relationship Management, Client Service, Operations, and Analytics functions.

Why this role is important to us

Client 360 is a foundational enterprise capability that enables better client engagement, faster commercial decision‑making, and improved operational effectiveness by consolidating fragmented client data into a unified, trusted experience.

The team you will be joining is part of the broader enterprise client data and technology function, which is part of the Global Technology Services organization and critical to State Street’s ability to scale intelligently, govern client data consistently, and support advanced analytics and AI‑enabled insights across the firm.

What you will be responsible for

As a Client 360 Product Manager

, you will:- Shape theend‑to‑end product vision and strategy for Client 360, ensuring alignment with enterprise priorities and client-centric outcomes.

• Develop and maintain a forward‑looking product roadmap that balances near‑term business needs with long‑term platform scalability, governance, and innovation.
• Translate business goals into clear product outcomes, capability themes, and value‑driven priorities, rather than feature‑level delivery plans.
• Act as the primary product partner to senior stakeholders, driving alignment across Commercial, Operations, Technology, Analytics, and Data Governance leaders.
• Shape the enterprise client data model, domain strategy, and semantic consistency across client, revenue, pipeline, service, and sentiment data.
• Define success metrics for Client 360, including adoption, data confidence, insight usage, and linkage to business outcomes.
• Guide the evolution of Client 360 to support advanced analytics, AI/GenAI use cases, and scalable self‑service consumption models.

What we value

These skills will help you succeed in this role:

• Strong product thinking and strategic mindset, with the ability to articulate vision, trade‑offs, and long‑term value
• Proven experience influencing senior, matrixed stakeholders in complex, regulated environments
• Deep understanding of enterprise data products, client data domains, and platform‑based operating models
• Ability to connect data and analytics capabilities to concrete business outcomes
• Excellent executive communication, storytelling, and roadmap framing skills

Education & Preferred Qualifications

• Bachelor’s degree required; advanced degree preferred
• 8+ years of experience in Product Management, Data Product Leadership, or related roles
• Experience building or scaling Client 360 / Customer 360 or enterprise client intelligence platforms preferred
• Familiarity with modern data platforms, analytics ecosystems, and lakehouse architectures preferred
• Exposure to data governance, privacy, entitlements, and AI‑enabled insights a plus

Additional requirements

Experience operating at the intersection of business strategy, data, and technology in a highly governed financial services environment is strongly preferred.

Salary Range:

$120,000 - $202,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.