Now Brewing – Customs and Trade Leaders! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Our team vision is to maintain a dynamic place for our partners to unlock strategic value and ensure compliance that enables business success. World class global brands are not built on products and services alone. They are built on the experience, effort and wisdom of exceptionally talented people. This role will require you to be both exceptional and talented.

As a Senior Manager of Global Trade, you will be responsible for the development and oversight of a global compliance program worthy of our most admired brand status. Building on our solid foundation of ethical standards you will ensure that our international trade is compliant in both the letter and spirit of the regulations that govern our business. You will manage our trade relationships with multiple regulatory authorities to ensure we remain a trusted trader in all facets of our cross-border business. As the leader of our global team, you will advise our decision makers on matters such as; trade strategies, compliance, risk management, internal controls, supplier compliance, sourcing strategies, and serve as a trade compliance advocate globally.

As a Sr. Manager, Global Trade, you will…

• Support the development and management of an internal control framework to address trade risk within our markets and regions.
• Lead the integration of risk management principles throughout our Customs and trade processes by anticipating and mitigating emerging risks.
• Design and conduct effective risk assessments and audit strategies
• Serve as the trade risk SME for our markets and regions
• Collaborate internally and externally to mitigate 3rd party trade risk
• Conduct training and proactively educate our global stakeholders
• Identify internal control points based on process mapping and analytics
• Thrive in ambiguity
• Monitor and manage the impacts of business change on compliance
• Effectively communicate complex trade issues to a non-trade audience
• Lead the development of global trade standards, policies and procedures and facilitate their implementation across all geographies
• Contribute to enterprise value using advanced trade strategies
• Appreciate the nuances of cross-cultural communication and adapt quickly to different perspectives
• Anticipate compliance gaps and proactively manage; Demonstrate a bias for action
• Manage and develop a team of trade experts outside of the U.S. and Canada
• Challenge and inspire team to achieve next level performance
• Demonstrate influencing skills; get results without authority
• Possess a strategic, enterprise mindset
• Have experience in aligning cross-cultural, cross-functional, and virtual teams.
• Possess exceptional listening skills, excellent written skills and high-profile communication/storytelling skills.
• Develop internal control improvement plans and demonstrate efficacy
• Balance the needs of business operations with compliance excellence using the principles of informed decision making and risk tolerances.
• Operationalize and standardize control frameworks across multiple geographies
• Ability to identify gaps, perform research, communicate findings succinctly, quantify risk make written recommendations with analysis.
• Maintain strong industry connections and relationships with a respected reputation

We’d love to hear from people with:

• Technical Customs work (10 years)
• Industry, Customs brokerage, legal or customs agency experience (10 years)
• Customs audits and appeals (5 years)
• Managing others (5 years)
• Developing, interpreting and implementing customs policies and processes in a growth environment (5 years)
• Advanced degrees or professional certification in one or more of the following is encouraged but not required: CPA, JD, ARM, CRM, CSCP, CPSM, PMP, CTCS, CCS
• Undergraduate and/or graduate degree in risk management, supply chain, international trade, accounting or related experience
• Knowledge of internal controls, auditing processes, accounting principles
• International supply chain knowledge
• Knowledge of WTO rules and principles
• Understand international sourcing and distribution including production cycle, lead time, logistics, manufacturing ops, supplier management
• Financial / business acumen
• US Customs Broker License or equivalent in another country
• Experience managing audits and disclosures
• Advanced experience with Trusted Trade programs such as AEO and SAFE Framework
• Fluent in other languages
• International living/work experience

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.