Now Brewing – senior manager, Global Communications – Corporate Reputation Campaigns! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Today, with more than 400,000 partners in over 40,000 stores worldwide, we continue to expand our positive impact across the communities we serve and the coffee growing regions that sustain us. Our Global Communications & Corporate Affairs team helps share that impact — building trust, elevating leadership, and demonstrating how Starbucks uses its scale for good.

As senior manager, Global Communications, you will lead global, integrated communications campaigns that amplify how Starbucks is helping make a positive difference for people and the planet – particularly through our work in coffee, sustainability, and community impact. This role calls for someone who is both a strategist and a doer: strong in narrative development, comfortable shaping complex initiatives into compelling stories, and able to lead campaigns across owned, earned, and internal channels. You’ll work across functions and levels – from sustainability and coffee teams to social impact, public policy, and external partner organizations – bringing clarity, cohesion, and creativity to highly visible, reputation building moments.

As a senior manager, Global Communications, you will…

• Lead Integrated Campaign Strategy

o Develop and run global, multichannel communications campaigns highlighting Starbucks leadership in coffee, sustainability, community investments, and positive impact.

o Build holistic strategies across owned, earned media, digital, social, and partner channels that reinforce Starbucks leadership and reach global audiences.

• Shape the Narrative

o Translate complex initiatives into clear, compelling, human stories.

o Elevate breakthrough moments that strengthen brand trust and reinforce leadership.

• Media Relations & Earned Social Storytelling

o Build and maintain relationships with key reporters across relevant beats.

o Lead proactive earned media and social: shaping angles, pitching stories, and securing high impact coverage with reporters, influencers and creators.

o Create a steady pipeline of news and storytelling by surfacing milestones, insights, and timely trends.

o Oversee media engagement for priority announcements and prepare spokespeople.

o Monitor the landscape to anticipate media interest and position Starbucks proactively.

• Partner Across the Enterprise

o Work closely with Sustainability, Coffee, Social Impact, Public Policy, and Communications teams on integrated plans that aligns messaging and ensure cohesive storytelling.

o Provide strategic counsel to leaders and teams on opportunities, risks, and narrative direction.

o Know when/how to bring leaders along and which forums to leverage for plan alignment.

• Drive Content & Creative

o Lead development of messaging and storytelling assets that bring Starbucks impact to life.

o Guide agencies and channel owners in creating press materials, digital content, talking points, and executive communications.

o Collaborate with international communications teams to elevate meaningful stories from global markets and coffee growing origin communities.

• Manage Issues & Insights

o Identify risks and narrative gaps, knowing how/when to escalate, with recommendations.

o Use audience insights and campaign performance to refine messaging and approach.

We’d love to hear from people with:

• 8+ years in global communications, corporate communications, PR, sustainability or social impact communications, or integrated campaign leadership.

• Experience leading cross‑functional initiatives; agency management or team leadership preferred.

• Exceptional writing, with the ability to distill complexity into clarity.

• Strong strategic thinking paired with precise execution.

• Ability to influence and build trust with senior leaders and partners.

• Comfort navigating ambiguity in a fast‑moving environment.

• Adept across earned, owned, digital, and social channels, with intuition for what works where.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.