
Billing Operations Lead at Spotify
About the role
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
We are looking for a Billing Operations Lead to oversee billing operations across our self-serve and direct buying channels. In this role, you will manage vendor billing support teams handling advertiser queries, partner closely with Finance and Accounting to build scalable billing systems and processes, and collaborate with Fraud teams to identify and address suspicious activity. You’ll be a key point of contact for billing escalations and play an important role in ensuring billing accuracy, compliance, and a positive advertiser experience.
Required skills
Billing operations
Process management
Stakeholder coordination
Operational leadership
Revenue operations
About Spotify
New York
Headquarters