Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

As a Facilities and Project Management Associate, you will play a critical role in delivering and executing our corporate facilities strategy.

This role is responsible for planning, coordinating, and delivering facilities projects ranging from workplace refreshes and small renovations to large-scale office buildouts, relocations, and decommissioning efforts. You will serve as a hands-on project manager, ensuring facilities initiatives are delivered on time, within budget, and aligned with business objectives, while also maintaining safe, efficient, and high-performing workplaces. This role partners closely with internal stakeholders and external vendors to translate business needs into effective, scalable facilities solutions. The position will also be responsible for Facilities Management and Operations for specific East Coast properties in 4 locations, including NYC, Delaware, North Carolina and Jacksonville. This position is on-site and reports into Corporate Real Estate as part of the Facilities Team.

What you’ll do:

• Facilities Project Management
• Own project scope, schedules, budgets, risk management, and vendor coordination from planning and design through execution and closeout.
• Manage architects, engineers, general contractors, furniture vendors, and specialty consultants to ensure project milestones, quality standards, and safety requirements are met.
• Support capital planning by developing project estimates, tracking costs, managing change orders, and reporting on budget-to-actual performance.
• Lead and manage end-to-end facilities projects, including office buildouts, renovations, workplace refreshes, moves, expansions, consolidations, and space decommissioning.
• Coordinate internal stakeholders (People, IT, AV, Security, Legal, Finance) to ensure seamless project delivery and operational readiness.
• Oversee punch-list completion, commissioning, move-in readiness, and post-project documentation.

Facilities Management and Operations:

• Own day-to-day facilities operations for assigned sites, serving as the primary liaison with landlords and property managers.

• Coordinate routine and emergency repairs, preventative maintenance programs, and critical building system oversight (HVAC, MEP, Fire/Life Safety).

• Oversee the work order management system, setting priorities, monitoring SLAs, and ensuring timely resolution of issues.

• Conduct routine inspections and system checks across facilities to proactively identify risks and improvement opportunities.

• Manage furniture, appliances, and workplace services programs, including inventory lifecycle planning and replacements.

• Manage workplace incidents, insurance documentation, signage, and compliance-related matters.

• Life Safety/BCIM

• Space & Occupancy Support

• Manage/coordinate with the site team with office space and occupancy programs.

• Analyze and coordinate on current and projected head count capacity needs.

• Partner with the People team to track headcount, onboarding, and growth projections across business units to support space planning decisions.

• Provide data-driven recommendations to optimize space utilization and workplace efficiency

• Vendor, Procurement & Financial Support

• Create and manage purchase orders, review vendor invoices, and track spend against the budget.

• Manage vendor management activities, including onboarding new vendors and ensuring required documentation (W-9s, Certificates of Insurance) is current.

• Procure and manage vendors by sourcing new facilities service providers for our locations throughout the U.S.

• Participate in Quarterly Business Reviews (QBRs) to evaluate vendor performance
  management and service quality.

• Leverage AI-driven tools and technologies to enhance facilities operations, streamline service request management, and support data-driven decision-making in corporate real estate services

What you’ll need:

• College Degree preferred
• 3-5+ years of professional work experience in Corporate Facilities/Project Management role
• Demonstrated ability to work independently, exercise judgment, and manage competing priorities in a fast-paced environment
• Strong written and verbal communication skills
• Proven problem-solving skills and comfort navigating ambiguity and operational risk
• Experience partnering cross-functionally with teams at all levels of the organization and vendors/contractors
• Experience with G-Suite, Microsoft Office, IWMS (integration work management systems), Gantt charts, expense reports, AP/AR, and other office administration software
• Passion to build and sustain team culture
• Ability to learn new technical tools quickly, such as leasing or space management software
• Occasional evening and weekend work may be required as job responsibilities demand
• Travel as needed
• Proven record of going the extra mile for your colleagues
• Experience working in an organization with varied shifts (early, mid, late, overnight, etc.)
• Articulate and polished; successfully represents the organization at external events.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at So Fi page!
So Fi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
So Fi is committed to an inclusive culture. As part of this commitment, So Fi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.