TH Operation Projects - Fresh Graduate

Why Join Shopee Operations?

The Operations team is the heart of Shopee. We don't just solve problems; we build the systems and plans that make the whole company better. If you love organizing things, solving puzzles, and seeing how a big business works behind the scenes, this is the perfect place to start your career!

Responsibilities

What You Will Get to Do:

This is a broad, high-impact role focused on project execution and improvement. Depending on your strengths and team matching, you will get to work in one of these areas:

• Project Execution: Execute projects related to improvement initiatives across various departments, including Customer Service (CS), Return & Refund (RR), and Listing & Content.
• Performance Tracking: Help track team performance and identify areas where we can do better.
• Feature Improvements: Collaborate with teams to suggest and implement new feature improvements for our internal tools and platforms.
• Cross-functional Coordination: Work on projects that connect different teams, ensuring everyone is aligned to achieve operational success.
• Data & Reporting: Create clear reports to show project progress and results to the team and leaders.
• Process Optimization: Support projects that aim to make our daily work faster and more efficient.

Requirements

What You Will Get to Do:

This is a broad, high-impact role focused on project execution and improvement. Depending on your strengths and team matching, you will get to work in one of these areas:

• Project Execution: Execute projects related to improvement initiatives across various departments, including Customer Service (CS), Return & Refund (RR), and Listing & Content.
• Performance Tracking: Help track team performance and identify areas where we can do better.
• Feature Improvements: Collaborate with teams to suggest and implement new feature improvements for our internal tools and platforms.
• Cross-functional Coordination: Work on projects that connect different teams, ensuring everyone is aligned to achieve operational success.
• Data & Reporting: Create clear reports to show project progress and results to the team and leaders.
• Process Optimization: Support projects that aim to make our daily work faster and more efficient.