
Shopee
QA Operations - Corporate Risk, SPX Express
RoleLogistics
LevelMid Level
LocationJakarta, Indonesia
WorkOn-site
TypeExperienced (Individual Contributor)
PostedToday
About the role
Responsibilities
- Conduct quality inspections and assessments on vehicles in accordance with company standards and operational procedures.
- Perform functional and visual inspections to identify vehicle defects, damages, or quality issues, and ensure accurate documentation of inspection results.
- Verify that vehicle conditions meet quality and safety requirements before operational use or handover.
- Prepare inspection reports and maintain accurate records of quality findings, corrective actions, and operational metrics.
- Investigate quality issues, identify root causes, and coordinate with relevant stakeholders to ensure timely resolution.
- Monitor recurring quality issues and provide recommendations to improve inspection processes and operational efficiency.
- Ensure quality assurance activities are executed in compliance with company policies, standard operating procedures, and risk control guidelines.
- Collaborate with cross-functional teams, including Operations, Fleet, Maintenance, and other stakeholders, to support quality improvement initiatives.
- Support continuous improvement projects to enhance inspection accuracy, quality standards, and operational excellence.
Requirements
- Bachelor's degree (S1) in Mechanical Engineering, Automotive Engineering, Vehicle Engineering, or other related disciplines.
- Prior experience in quality assurance, vehicle inspection, automotive engineering, fleet operations, or a closely related field.
- Strong understanding of automotive systems, vehicle components, and quality inspection standards.
- Demonstrated ability to manage routine operational responsibilities, inspections, and quality assurance processes.
- Capable of identifying vehicle defects or abnormalities through both visual inspection and functional testing.
- Strong analytical thinking and problem-solving skills, with the ability to investigate quality issues and recommend corrective actions.
- Detail-oriented with excellent documentation and reporting skills.
- Proficient in Microsoft Excel and experienced in preparing inspection records and operational reports.
- Able to collaborate effectively with cross-functional stakeholders in a structured operational environment.
- Willing to work in a fast-paced operational setting and perform field inspections when required.
Required skills
Delivery operations
Route execution
Customer service
About Shopee
Jakarta
Headquarters