Customer Service - Reporting (KPI)

Responsibilities

• Responsible for the generation and delivery of operational reports
• Gathers and documents requirements
• Designs, tracks, reports and analyzes key organizational and operational reports
• Generates reports including but not limited to: Insights and Analysis, KPI Dashboard, and scorecards

Requirements

• Graduate of a 4 years Bachelor's Degree
• Minimum of 2 years of experience in Operational and Financial Reporting
• Experience in financial controllership
• Familiarity with coding languages to include SQL