Partners Reconciliation Associate - Shopee

Responsibilities

Reconcile with Partners

• Process Daily reconciliation & payment/collection, Compensation/Monthly shipping fee reconciliation from all the carriers (Shopee , Social sellers,...) / logistic parties (4PL: Shopee Food, GHN,...) / vendors (Linehaul, Shopee point counter, BPO vendors..) with high accuracy and on time.
• Work with Finance and Accounting team to ensure transaction details are captured accurately.
• Liaise closely with business lines to manage and ensure smooth payment/collection flow to our customers and partners.
• Active monitoring, review & checking on reports & automations (engaged with Feature & Finance team).

Business partner with other teams:

• Work closely with other teams (Key Account Management, Business Development, Business Intelligence, Feature Management, Finance, Customer experience…) to solve payment issues/customers inquiries regarding Partners reconciliation.

Others:

• Review and propose for process improvement.
• Brainstorming with Leader to solve transaction-related issues and improve payment/collection processes if needed.
• Handle project assigned to team, execute action & timeline needed, report block issue & propose solution to high level.

Requirements

• Integrity
• University degree of Economics, Finance, Accounting or related fields
• A minimum of 1 - 3 years of relevant work experience, e-commerce, logistic experience is preferable
• Proactive and adaptable to a fast-growing environment
• Strong analytical and problem-solving skill
• Strong Microsoft skills
• Ability to interact, explain problems, dialogue, guide and persuade Operators to coordinate
• High sense of responsibility, careful, eager to learn new things.