Relationship Manager - Business Development

Responsibilities

• Account management for sellers on Shopee's platform
• Ensure the growth of sellers under management both in terms of transaction volume and program participation
• Ability to foster relationships and pitch programs to sellers over the phone
• Ability to manage a large volume of phone calls for seller account management follow-ups and sales pitch
• Educate sellers on the details and benefits of the core Shopee’s platform program and Shopee’s commerce program
• Build long-term relationships and foster trust with sellers under management
• Negotiate deals with sellers within the parameters of the program that Shopee have determined

Requirements

• A Bachelor’s degree in any field, coupled with working experience in Account Management, Business Development or Sales
• Strong interest in e-commerce
• Prior experience in social media-related roles would be a plus
• Ability to adapt and thrive in a fast-paced dynamic environment
• Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly
• Excellent command of English and the ability to converse fluently in other languages (e.g. Mandarin, Malay) will be an added advantage