Business Intelligence Executive - Business Intelligence, Quality

Responsibilities

• Plan, execute, and oversee operations process improvements and deliverables
• Assist operations by tracking, documenting, and reporting KPIs
• Investigate reports of quality issues and ensure resolution in accordance with company SOP
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
• Provide training and support to ops team members that covers systems, policies, procedures, and core processes

Requirements

• Degree in Business or equivalent, Data Science, Statistics majors is preferred
• Superb computer skills, including database management
• Excellent analytical, problem-solving, and decision-making skills
• Professional certification, such as Six Sigma, CQE, or CQA (good to have)
• Keen eye for detail and an exceptionally high bar for accuracy and quality
• Ability to get hands on and understand the business and industry in order to drive meaningful data connections