Community Engagement Specialist (Esports) - Marketing, Shopee

Responsibilities

• Plan, execute, and review large-scale online Esports streaming events and community programmes.
• Design event mechanics, timelines, user journeys, operating procedures, and tracking requirements.
• Coordinate with internal teams, agencies, creators, vendors, and other stakeholders to deliver campaigns accurately and on time.
• Manage live event operations, including participation tracking, winner validation, reward fulfilment, and issue resolution.
• Analyse campaign data, identify trends and issues, and translate findings into practical recommendations.
• Prepare performance reports and post-event reviews covering results, learnings, and improvement opportunities.
• Stay updated on Esports, gaming, community, creator, and digital engagement trends.

Requirements

• 2+ year experience in campaign execution and project management
• Experience in project management, community management, campaign management, marketing operations, or a related field.
• Strong data analysis skills, with experience cleaning, reconciling, analysing, and presenting data using Microsoft Excel or Google Sheets.
• Customer-centric mindset and willingness to learn in a fast moving environment
• Experience or Passionate about Esports, gaming communities, digital campaigns, and creating engaging online experiences.
• Resourceful, organised, and comfortable solving problems in a fast-paced, dynamic environment.
• Strong problem-solving skills.