Loss and Damage Operation Team Lead (SPX Express)

Responsibilities

• Measure and track team’s key performances of damage, and report generating by using appropriate tools and techniques for team
• Manage day-to-day loss, stuck and damage performance identify key bottlenecks and react quickly to resolve any issues
• Identify key risk areas to the network operation and design mitigation strategies
• Identifying opportunities in the processes, including forecast, planning, physical processes to improve cost, quality and lead time;
• Drawing up a business case about (your) ideas for improvement, with which you convince stakeholders to set up the processes differently
• Collecting data and setting up improvement processes after data analysis;
• Prepare reporting tools/templates for Key performance indicators towards internal stakeholders as well as customers
• Managing multiple stakeholders, internal and external to SPX Express, to align on a single goal and direction

Requirements

• Bachelor's degree in Engineering; Economics; Logistics, Supply chain management, Business administration, or a related field
• 2+ years of logistics industry experience particularly in operations excellence and/or supply chain analysis is a huge plus
• Excellent communication skills - have experience in project management esp. in managing large-scale cross-functional projects with multiple stakeholders is a plus
• Strong analytical skills - able to analyze complex set of data independently and conduct data-driven decisions
• Strong sense of ownership with hands-on mentality. Eager to take initiative on new opportunities and deliver targets.
• Advanced Excel skills, PowerPoint/Slide Presentation. SQL is a plus