Warehouse Supervisor/Shift Lead - Sortation Centre, SPX Express (Penang)

Responsibilities

• Responsible for daily Sorting Centre operations, including physical processes, mainly receiving, sorting, and outbound activities
• Involved in scheduling, staffing, workflow management, and monitoring of key performance metrics
• Manage multiple stakeholders by coordinating with the manpower provider, and internal operations teams
• Ensure operations meet targeted Service Level Agreements (SLAs) through general management, while demonstrating problem-solving and employee coaching/training skills where necessary
• Provide daily data reports and identify potential improvements to existing processes to reduce bottlenecks and enhance team efficiency

Requirements

• Working Location:

• 1666, Lorong Perusahaan Maju 8, Kawasan Perusahaan Perai, 13600 Perai Pulau Pinang

• Working pattern:

• 45 working hours weekly, Rotational shift schedule, Overtime if required

• SPM or Diploma in the related fields.

• Prior experience in warehouse operations is preferred

• Strong leadership skills with the ability to promote collaboration and teamwork across departments and stakeholders

• Familiarity with Warehouse Management Systems (WMS) is encouraged