Cross Border Warehouse Management (Shopee)

Cross Border Commercial (CB) is responsible for driving cross-border business performance across key export markets, including China, Korea, and Japan to Thailand.

Within CB, the Local Fulfillment (LFF) model plays a key role in enhancing buyer experience by enabling faster delivery through Thailand-based warehouses. The LFF sub-team supports performance tracking, incentive program management, and cross-functional coordination to drive growth for eligible CB sellers using local fulfillment.

Responsibilities

• Performance Tracking, Analysis & Reporting
• Monitor and analyze weekly performance of LFF (Local Fulfillment)
• Conduct data analysis to identify key trends, gaps, and improvement opportunities across sellers and fulfillment types
• Maintain P&L trackers and update related dashboards
• Prepare weekly and monthly reports for internal reviews and cross-functional communication
• Budget Allocation & Program Management
• Support budget planning and allocation tracking for THWH programs
• Coordinate with Finance Ops on budget utilization, P&L variance, and reconciliations
• Track and update incentive program status across markets
• Cross-functional Coordination
• Liaise with CN, KR, and internal stakeholders on program tracking, issue-solving, and performance alignment
• Participate in weekly updates, ad hoc syncs, and regional performance discussions

Requirements

• Strong analytical and logical thinking skills
• Detail-oriented and comfortable handling performance data
• Proficient in Excel and Google Sheets
• Proactive communicator with good coordination skills across teams
• Able to work independently with strong ownership mindset
• Fluency in English (written & spoken)