Seller Management - Chinese Seller (Relationship Manager)

Responsibilities

• Responsible for establishing and maintaining good working relationships with top Mandarin speaking Marketplace sellers/owners and representatives
• Oversee assigned top Marketplace accounts, including negotiating deals, operational improvement and campaign participation to maximize growth
• Work closely with stakeholders such as mandarin-speaking sellers to communicate key progress of monthly/quarterly initiatives
• Evaluate, forecast and track key account metrics
• Provide in-depth insight on assigned sellers to Category Managers / Team Leads in order to execute overall category strategies in line with the brand’s goals
• Prepare status reports on multiple accounts

Requirements

• Proficient in Mandarin (verbal and written) to liaise with local mandarin-speaking sellers and other stakeholders
• Experience in Business Development, Sales, or Management is preferred
• Candidates with 0 to 8 years of experience welcomed to apply
• Logical thinker with strong problem solving skills
• Able to thrive in a dynamic and collaborative work environment to drive key business objectives
• Able to deliver quality work while meeting deadlines
• Excellent communication skills
• Proficient in Microsoft Excel
• Must be flexible to conduct seller visits in different locations
• Experience in the e-commerce industry is a plus