Strategic Brand Key Account Management (Shopee)

Responsibilities

• Relationship management
• Act as the main point of contact for key clients, build strong, long-term relationships, and ensure client satisfaction
• Strategic planning
• Develop and implement tailored account strategies that align with both strategic sellers goals and Shopee focus to drive growth
• Performance analysis
• Analyze data to identify trends, measure performance, and present business reviews to showcase achievements and future opportunities with sellers
• Problem-solving
• Address and resolve sellers issues, complaints and challenges to ensure smooth relationship

Requirements

• Experience in Key Account Management, Merchandiser, Offline Business, Business Development would be a plus
• Logical thinking and strong problem solving skills
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person