Supplier Acquisition (Contract)

Responsible for pitching and onboarding new FBS sellers, managing all backend registration documents, and providing end-to-end guidance to ensure a successful first inbound.

Responsibilities

• Pitching & Acquisition: Reach out to new sellers and persuade them to join Shopee’s fulfillment service.
• Seller Consultation: Guide sellers through the onboarding process and explain the benefits of the service
• Document Management: Collect, review, and verify all required documents for accuracy.
• Contract Coordination: Manage the contract signing process and follow up to ensure everything is completed on time.
• End-to-End Support: Support and assist sellers throughout the entire process until their first stock successfully inbounds to the warehouse.
• Pipeline Tracking: Keep track of the acquisition progress and provide regular updates on the status of each seller.
• Problem Solving: Assist sellers in resolving any issues during the initial setup phase.

Requirements

• Experience: Prior experience in Sales, Merchant Acquisition, or Business Development (E-commerce experience is a plus).
• Pitching & Sales Skills: Proven ability to pitch services, handle objections, and persuade potential clients.
• End-to-End Ownership: A strong sense of ownership to follow up with sellers from the first call until the successful inbound of products.
• Problem-Solving: Strong problem-solving skills and a proactive attitude toward resolving operational bottlenecks.
• Communication: Excellent communication and interpersonal skills (both written and verbal) for professional seller interaction.
• Attention to Detail: Detail-oriented with high accuracy in document verification and contract management.
• Time Management: Ability to handle multiple tasks and meet deadlines in a fast-paced, target-driven environment.
• Technical Skills: Proficient in Microsoft Office (Excel, Word) and Google Workspace (Sheets, Docs).
• Stakeholder Management: Comfortable coordinating with both internal teams (Warehouse, FBS Ops, Finance) and external sellers.