Seller Relationship Lead (Mandarin Speaker)

Responsibilities

• Responsible for achieving category targets by ensuring team members are allocated properly
• Oversee KPIs for Relationship Managers and manage seller allocation.
• Work closely with stakeholders such as mandarin-speaking sellers to communicate key progress of monthly/quarterly initiatives
• Evaluate, forecast and track key account metrics
• Provide in-depth insight on assigned category to Category Managers / Team Leads in order to execute overall category strategies in line with the brand’s goals
• Prepare status reports on multiple accounts

Requirements

• Proficient in Mandarin (verbal and written) to liaise with local mandarin-speaking sellers and other stakeholders
• Experience in Business Development, Sales, or Management is preferred
• Has 4 to 8 years of relevant experience
• Logical thinker with strong problem solving skills
• Able to thrive in a dynamic and collaborative work environment to drive key business objectives
• Able to deliver quality work while meeting deadlines
• Excellent communication skills
• Proficient in Microsoft Excel
• Must be flexible to conduct seller visits in different locations
• Experience in the e-commerce industry is a plus