Seller Acquisition - Business Development (Contract)

Responsibilities

• Proactive and aggressive conduct outbound activities to get new sellers to join FBS
• Build trust and long-term relationships with sellers through regular check-ins, performance reviews, and proactive communication
• Proactive identifying opportunities for order growth and prevent churn
• Monitor account health metrics such as order volume trends, SLAs, and satisfaction scores
• Collaborate with operations, warehouse, customer support, and product teams to resolve issues and optimize service levels

Requirements

• Bachelor degree in any field
• Hands on internship experience in managing brands and key accounts; experience in e-commerce or enabler industry would be an added advantage
• Strong analytical and communication skills
• Proficiency in Microsoft Excel is required
• Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly
• Team player with an aptitude for work and the drive to constantly outperform your KPIs
• Proficient in English and Indonesian to communicate with our internal and external stakeholders