Payment Operations Associate - Operations, Shopee

Responsibilities

• Responsible for day-to-day payment operations to ensure accuracy & timeliness.
• Process reconciliation & payment activities to our customers & partners.
• Maintain payment-related reports to ensure it is up to date and accurate.
• Work closely with the Finance team to ensure transaction details are captured accurately.
• Work closely with other departments to handle payment issues/ customer’s inquiries.
• Brainstorm with the Supervisor to solve transaction-related issues and improve payment processes.
• Assist the Supervisor in other tasks assigned.

Requirements

• Bachelor's Degree in Business Administration/ Finance/ Banking/ Accounting.
• Basic English skill and open for Entry Level.
• Problem Solving and Critical Thinking
• Identify the root cause of business issues; recognize how these issues relate to our goals, recommend effective solutions.
• Good Communication skills
• Effectively communicates with team members and leadership; can efficiently convey key information, concerns and ideas.
• Fast to Action
• Doesn't wait to be told what to do, pushes themselves and others to take quickly and deliver results in a timely fashion.
• Good Analytical Abilities
• Able to clean and analyze raw data; convert data into readable format and generate insights.
• Strong attention to detail
• Able to complete a task while demonstrating a thorough concern for all the areas involved, no matter how small it is.
• Project Management & Execution (Plus Point) – Prior experience or knowledge in end-to-end project planning, execution, and monitoring to ensure timely deliverables is a strong advantage.