Product Manager, Merch/Marketing Tools at Shipt

Impact

Shipt is looking for a Product Manager to join our marketing/merchandising tools team. We are a multi-sided marketplace of Shoppers, Customers, and Retail partners. Our trustworthy Shoppers care as much as our Customers about the items they purchase, making Shipt stand out from our competitors. Shipt strives to ensure that our shoppers find meaningful work, a sense of community, and flexibility as gig-economy workers.

This role lies at the intersection of technology, analytics, marketing, merchandising and Shipt media to build strong tooling to support the best content/promotions on our site. We’re looking for a data-driven, passionate, customer focused and empathetic Product Manager to lead the development of our internal tools for our merchandising and marketing teams—the core system that drives content & promotions experience for our customers. Your work will directly impact shoppers’ trust in the platform. You’ll collaborate closely with engineering, data science, ops, and marketplace teams to build future forward, scalable, and transparent systems that drive both shopper engagement and business results.

What You’ll Need to Be Successful

• 5+ years of product management experience, with a couple years ideally in marketing/merchandising tools but not a hard requirement.

• Experience in creating a vision and a product roadmap with business stakeholders, engineering, data science, and operations partners, and inspiring a team to execute it.

• Obsession with drawing insights using data, experience in defining product features and success metrics, and using metrics to drive decisions.

• Own and maintain the backlog, facilitate planning and execution of prioritized work, and share readouts of progress toward goals.

• Collaborate with other teams to discover and manage dependencies and roadmap deliverables.

• Demonstrate exceptional communication skills, ability to influence others, data-driven thinking, and eagerness to raise the bar for product management across the company.

• A positive attitude, willingness, and grit to work in a fast moving environment.

Skills & Education

This list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.

Agile Methodology, Marketing Campaigns, Merchant Relations, Product Management

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More.

Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.