Impact

As an Associate Manager, Community & Belonging located in Birmingham, AL, you will be the primary architect of engagement for our Belonging Communities, responsible for the health, growth, and impact of our Employee Resource Groups (ERGs) and Affinity Groups. You will drive measurable impact through community engagement, volunteerism, and internal cultural alignment to ensure every member of our team feels they truly belong.

While no two days are the same, you will serve as a strategic coach to ERG Leads and Executive Sponsors, lead the execution of cultural heritage months, and identify accessibility needs across company events, such as securing ASL interpreters . You will independently create belonging-related communications, review creative materials for cultural resonance, and track engagement metrics. Lastly, you will collaborate cross-functionally with the Social Impact and Culture teams to bridge the gap between internal belonging and external community impact.

What You’ll Need to Be Successful

• You have 3+ years of experience in building belonging, employee engagement, HR, or community management roles
• You have a deep knowledge of belonging and inclusion best practices, specifically regarding ERG structures and the unique needs of affinity groups
• You have a "coach" mindset with a proven ability to influence and lead through others without direct reporting lines
• You have excellent written and oral communication skills, with experience in internal communications or content creation
• You have strong project management skills with the ability to manage multiple heritage months and events simultaneously
• You have a data-informed approach and are comfortable tracking engagement metrics to tell a story about community health
• You have a familiarity with or a commitment to learning about accessibility standards (including ASL coordination) to ensure an inclusive employee experience
• You build high-trust relationships quickly and can navigate complex interpersonal dynamics within volunteer-led groups
• You are a self-starter who can navigate ambiguity and build processes where they may not yet exist
• You have a high degree of cultural humility and are committed to continuous learning in the belonging and community engagement space
• You have the ability to work in a fast-paced, high-growth environment while maintaining a focus on human-centered design

Pay Range: $60,000 - $85,000

Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Skills & Education

This list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.

Community Engagement, Community Impact, Inclusive Practices, Social Influence

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More.

Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form.

Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.