About Shippo

At Shippo, our vision is bold and clear: we are the shipping layer of the internet. Our mission is to make every merchant successful through excellent shipping, delivering world-class logistics technology and infrastructure. We’re building the backbone of global e-commerce — connecting merchants to carriers worldwide through a single API and intuitive dashboard.

As a remote-first and globally distributed team, we believe flexibility fuels trust, autonomy, and performance. Our diverse perspectives — across continents, cultures, and time zones — drive our innovation and enable us to build solutions used by businesses everywhere. We invest in modern, scalable technology so our teams can build, ship, and iterate with confidence.

Your impact starts here: every person at Shippo plays a direct role in shaping the infrastructure that powers global commerce and makes shipping simpler for businesses around the world.

How we will deliver success together: As a Senior Financial Analyst, you will partner with revenue-generating teams including Sales, Customer Success, Product, and Rev Ops to drive insight into our business model, monitor performance, build forecasting and scenario models, and recommend strategic actions that accelerate topline growth. Your primary domain will be the revenue side of the business: booking trends, ARR/MRR, churn and expansion, pricing levers, product monetization, and go-to-market performance.

Shipping & handling responsibilities

• Build and maintain recurring revenue models (ARR, MRR, churn, expansion) and subscription metrics to forecast and monitor revenue performance and growth levers.
• Conduct in-depth variance, cohort, and trend analyses such as new business vs. renewals, upsell vs. cross-sell, by segment, or by product line.
• Partner cross-functionally to develop dashboards and KPIs that tie to revenue outcomes.
• Develop scenario models and “what-if” analyses to assess product pricing changes, packaging changes, go-to-market investments, and geographic expansion.
• Provide monthly and quarterly revenue reporting to senior leadership, building narratives, highlighting risks and opportunities, and presenting actionable recommendations.
• Work closely with Product to evaluate product monetization strategies such as feature-add pricing or usage-based billing and quantify impact on revenue metrics.
• Drive improvements in forecasting processes, data integrity (CRM and ERP alignment), and financial systems and tools to support scalable growth.
• Collaborate cross-functionally with Sales, Customer Success, Marketing, and Product to underpin decisions with financial insight and serve as a business partner for growth initiatives.

Your shipping requirements

• 3+ years of experience in financial analysis, FP&A, revenue operations, business operations, or similar, preferably in a high-growth technology company or SaaS business; investment banking experience is a plus but not a requirement.
• Strong proficiency in financial modeling, Excel (advanced formulas, pivot tables, scenario analysis), and comfort working with data from CRM and ERP systems.
• Able to thrive in a fast-paced, dynamic environment, work cross-functionally, and manage multiple priorities with ambiguity.
• Experience with revenue metrics such as ARR, churn, expansion, LTV, and CAC payback.
• Comfort working with business systems and technology. Experience with Salesforce, Net Suite, and BI tools (Tableau, Looker, Power BI) is a plus.
• Excellent communication and presentation skills with the ability to translate complex financial data into clear, actionable insights for non-finance stakeholders.
• Demonstrated strategic mindset: you don’t just report the numbers, you tell the story and recommend the course of action.
• Bachelor’s degree in Finance, Accounting, Economics, or related; advanced degree (MBA) or certifications (CFA/CPA) a plus but not required.

What is in the Shippo Package? (US Only)

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working hours
• One week-long company wide winter slow down
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

Compensation:

Our Compensation Shippolicy:

We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $107k to a max $145k annual salary. We tend to anchor our pay in the middle of this range ($126k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process: Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@goshippo.com

Shippos in the wild: Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.