About Shippo

At Shippo, our vision is bold and clear: we are the shipping layer of the internet. Our mission is to make every merchant successful through excellent shipping, delivering world-class logistics technology and infrastructure. We’re building the backbone of global e-commerce — connecting merchants to carriers worldwide through a single API and intuitive dashboard.

As a remote-first and globally distributed team, we believe flexibility fuels trust, autonomy, and performance. Our diverse perspectives — across continents, cultures, and time zones — drive our innovation and enable us to build solutions used by businesses everywhere. We invest in modern, scalable technology so our teams can build, ship, and iterate with confidence.

Your impact starts here: every person at Shippo plays a direct role in shaping the infrastructure that powers global commerce and makes shipping simpler for businesses around the world.

How we will deliver success together: The Rating Team is seeking a Software Engineer III to build and maintain Shippo’s Rating Core APIs and critical carrier integrations (including USPS, UPS, and Fed Ex), while advancing Shippo’s carrier integration technology.

Success in this role means delivering highly performant, low-latency APIs that can calculate millions of shipping rates daily. You’ll design and optimize the systems that ensure merchants, partners, and platforms can seamlessly access accurate rates worldwide. You will work across Python and Golang services. From enhancing our rating orchestrator microservice and rate card ingestion pipeline to extending functionality in our /shipments API. The ideal candidate will improve scalability, reliability, and developer experience for one of Shippo’s most essential APIs.

Shipping & handling responsibilities

• Design, implement, test, and deploy high-performance backend services that handle millions of requests daily with strong SLAs.
• Develop and maintain scalable microservices in Python and Golang, focusing on rating orchestration and carrier rate ingestion.
• Enhance and support our /shipments API, ensuring performance, accuracy, and low latency for all users.
• Collaborate with cross-functional partners (Product, Infrastructure, and Carrier Integrations) to deliver key API capabilities.
• Continuously improve the CI/CD pipeline for efficient, reliable, and automated deployments.
• Monitor, measure, and improve system health through metrics, logging, and observability tools.
• Participate in code and design reviews, providing thoughtful feedback and mentorship to peers and junior engineers.
• Engage in the team’s on-call rotation, troubleshooting production incidents quickly and effectively.
• Drive technical excellence and contribute to long-term architectural improvements across the rating system.

Your shipping requirements

• 6+ years of professional software development experience.
• Proficiency in backend programming languages such as Golang, Python, Java, or Ruby, and solid understanding of SQL databases.
• Experience building and scaling high-throughput APIs and distributed systems.
• Strong understanding of microservices architecture, API design, and system performance optimization.
• Experience with RESTful and/or gRPC-based APIs and integrations.
• Proven ability to collaborate cross-functionally and communicate complex technical concepts clearly.
• Strong problem-solving skills and a track record of delivering maintainable, production-grade code.
• Deep understanding of customer needs and passion for customer success.
• Exceptional verbal, written, and interpersonal communication skills. You are adept at communicating relevant information clearly and concisely.
• Demonstrated commitment to craftsmanship, reliability, and continuous improvement.
• Bachelor’s or Master’s degree in Computer Science or equivalent experience.

Bonus

• Prior experience integrating or working with shipping and postal carriers.
• Familiarity with microservices frameworks such as FastAPI, Django, or Flask.
• Experience using Python and/or Golang in production at scale.
• Background in performance tuning, concurrency, data pipelines, or systems optimization.
• Experience with Kafka, SQS, Celery, or similar messaging systems.
• Exposure to DevOps tooling (Docker, Kubernetes, Terraform, CircleCI, GitHub Actions, ArgoCD, New Relic, Pager Duty/Incident.io).
• Knowledge of AWS Cloud Services such as EC2, S3, DynamoDB, Lambda, and CloudFormation.

What is in the Shippo Package?

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working hours
• One week-long company wide winter slow down
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

Compensation:

Our Compensation Shippolicy:

We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $133k to a max $181k annual salary (we tend to anchor our offers at the mid point $157k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process: Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@shippo.com

Shippos in the wild: Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.