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Technical Services Advisor

Sherwin-Williams

Technical Services Advisor

Sherwin-Williams

BIGGLESWADE, BEDFORDSHIRE, United Kingdom, GB

·

On-site

·

Full-time

·

2mo ago

Required skills

Customer Service

Working within our Automotive Finishes business you will be providing technical direction and assistant to Sherwin-Williams customers, guiding on product lines, colour issues/support and facilitating account management with sales.

This role is ideal for an experienced Technical Service Advisor with Refinish experience and knowledge.

This is a field based role and covers the South of London.

  • Ideally from an Refinish or coatings background
  • Knowledge of the refinish industry with the ability to use all refinish products to a high standard
  • Able to demonstrate products and correct process in a bodyshop environment
  • Must be able to demonstrate a track record in a customer facing role
  • Ability to negotiate and previous sales experience
  • Excellent communication and customer service skills

Our offer…

  • A competitive salary and sales incentive bonus
  • Company car and fuel card
  • Work life balance – flexible working schedule
  • Career growth opportunities in a truly international environment
  • Innovation leaders in the protective coatings industry
  • Sherwin Academy offers continuous training programmes for all seniority levels
  • Attractive wellbeing, mental health, women & inclusion and ID&E programmes

Please note that Sherwin Williams is unable to respond to any enquiries, accept CVs or applications from Recruitment Agencies

Your main responsibility in this role is the development of our key accounts that we have within the U.K. distribution network as well as direct supply customers and the relationships we own between them and ourselves. This is a key customer facing role and will require daily interactions with business partners, attending distribution meetings/training and end user accounts. The introduction of new product lines and SKU’s will be a target for this role to push training and knowledge out into the market.

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About Sherwin-Williams

Sherwin-Williams

The Sherwin-Williams Company is a global leader in the manufacture, development, distribution, and sale of paints, coatings, and related products. The company serves professional, industrial, commercial, and retail customers primarily in North and South America with additional operations worldwide.

10,001+

Employees

Cleveland

Headquarters

$48.5B

Valuation

Reviews

3.1

10 reviews

Work-life balance

2.5

Compensation

3.2

Culture

2.8

Career

2.7

Management

2.3

45%

Recommend to a friend

Pros

Good pay and compensation

Internship and entry-level opportunities

Management trainee positions available

Cons

Poor work-life balance and long hours

Limited promotion opportunities

Lack of benefits

Salary Ranges

3 data points

Junior/L3

Junior/L3 · Store Associate

2 reports

$27,500

total per year

Base

$27,500

Stock

-

Bonus

-

$25,000

$30,000

Interview experience

3 interviews

Difficulty

3.3

/ 5

Experience

Positive 0%

Neutral 67%

Negative 33%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Store Visit/Field Interview

5

Final Interview

6

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios

Leadership Situations