
Technical Service Representative
About the role
EDUCATION BACKGROUND REQUIREMENTS:
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Required : Bachelor degree in chemicals, packaging & food industry or related
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Preferred: Knowledge/ Experience in TS, Lab for packaging coating is preferred.
KNOWLEDGE & EXPERIENCE:
Candidate with project management experience is preferred.
CORE RESPONSIBILITY
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Visit customer’s site to observe technical functions e.g. line running, technical issues
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Collect necessary data at customer site, to analyze actual problem upon technical-wise
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Able to find root cause, based on TS manager supervision
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Able to build up good relationship with customers for collaboration
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perform some basic Lab instrument for basic property test
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able to fast learn for additional Lab tests, based on TS manager supervision
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provide day-to-day technical support and expertise to customers
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Making test report timely, and meeting minute when visit customers
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Provide monthly 2P line audit and conduct technical audit of customers coating lines as and when required
About Sherwin-Williams
Klang
Headquarters