Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #Shack Fam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Payroll Coordinator:

The Payroll Coordinator is responsible for accurate and timely payroll processing, audits, and reporting, while ensuring compliance with legal requirements and company policies. This role supports payroll operations, fund management, and employee-related financial transactions, requiring strong attention to detail, analytical skills, and organizational ability.

Responsibilities:

• Assist in the weekly payroll processing.

• Peer review operational corrections (OCs) and manual payroll entries.

• Set up settlements for OCs and process retro calculations.

• Conduct post-payroll reporting and analysis.

• Audit payroll for salaried employees with net pay over $100.

• Recalculate and run audits, including cash tip audits and manual entries reports.

• Identify and correct errors from payroll results.

• Balance hours and manage mass approval operations.

• Process and disburse Hug Fund and NSO Hug Fund transactions.

• Manage 401(k) funding, loans, and related manual entries.

• Reconcile tips for terminated employees and OCs, including bartender cash tips.

• Perform reclasses as necessary.

• Handle legal requests for payroll records.

• Process ADP garnishments and garnishment refunds.

• Maintain payroll review reports (e.g., Retro Calculation Processing Report).

• Oversee mail distribution related to payroll operations.

• Address direct deposit rejects and other payroll exceptions.

We are looking for:

• 1 years of prior HR or payroll experience preferred

• Proficiency in Microsoft Office

• Excellent written, verbal, organizational, analytical and interpersonal skills

• Ability to work well under tight deadlines, with excellent attention to detail

• Commitment to continuous learning and growth in the areas of wage and labor requirements, payroll taxation

• Commitment to listening and working with humility; eager to learn; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace.

• Strong technical skills

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses

• Shake Shack Meal Discounts

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Medical, Dental, and Vision Insurance

• Employer Paid Life and Disability Insurance

• 401k Plan with Company Match

• Paid Time Off

• Paid Parental Leave

• Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits

• Flexible Spending and Dependent Care Accounts

• Development and Growth Opportunities

Eligibility criteria applies

Pay Range - $32.66 - $42.01

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.