We are seeking an experienced, highly motivated, and pragmatic problem-solver to join us as Corporate Counsel supporting Service Now’s Software-as-a-Service (SaaS) and Professional Services commercial sales organization. This is an excellent opportunity to work on cutting-edge matters in an exciting and dynamic environment. This full-time position offers flexibility to work from our Toronto or Montreal offices, with the option to work remotely.

**What you get to do in this role:  **

• Review and negotiate Software-as-a-Service license agreements, professional services agreements, purchase orders, statements of work, non-disclosure agreements and other commercial sales-related contracts in compliance with company requirements and policies, including risk tolerance, while working closely with the sales organization and senior executives.
• Act as a subject-matter expert in responding to requests for proposals (RFPs) and other competitive solicitations.
• Collaborate with Finance, Sales, the Deal Desk, Product Operations, Customer Support, Security, and other business units at all levels of the organization to ensure agreements adequately protect the company’s interests.
• Support the continuous improvement of standard agreement templates and legal processes.
• Serve as a trusted business partner by responding to internal client requests in a timely and productive manner.
• Advise and train internal clients on company policies, legal issues, and risk tolerance.

To be successful in this role you have:

• Undergraduate degree and law degree from reputable institutions;
• Valid license to practice law in the applicable jurisdiction;
• Minimum of 8 years of relevant experience in a large law firm or in-house, with extensive experience handling commercial contracts for SaaS or software licensing transactions and supporting a sales organization;
• Bilingual in English and French, with experience reviewing, drafting, and negotiating contracts in both languages;
• Familiarity with the channel (distributors, resellers) and related issues;
• Understanding of Canadian, U.S., and European personal data protection laws and regulations;
• Experience collaborating cross-functionally with internal organizations to resolve issues.
• Demonstrate excellent negotiation and influencing skills, with a talent for non-adversarial negotiations that benefit both parties;
• Exhibit exceptional critical thinking, strong business acumen, and sound judgment, with the ability to work independently, manage multiple priorities, and shift between responsibilities in a fast-paced, high-growth environment;

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third-party service.

Equal Opportunity Employer

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.