职位 Schneider Electric

Schneider Electric

Specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

Tech Partner

职能销售工程师

级别中级

地点Reynosa, Mexico

方式现场办公

类型全职

发布2周前

立即申请

We are looking for a rock star Tech Partner to join our team in our Reynosa Plant. In this role you will be responsible for a wide array of support services. Expert level training/mentoring will be provided by Schneider Electric to ensure that you are successful in the role. Work with an intelligent and diverse workforce Be a contributor to global energy efficiency and sustainability Work with and learn about cutting edge technologies every day Feel energized and have a great sense of accomplishment supporting your co -workers What do you get to do in this position? Create, Receive, Monitor, Maintain and Resolve work tickets Imaging, Setup and Support of computer(s), monitor(s), mobile device(s) Maintain on-site presence at designated service locations to support end users Software installation and support in accordance with Schneider standards Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment Training end users on how to operate office automation equipment as requested Hardware platform troubleshooting and management Software platform troubleshooting and management Perform secure password management for all provided passwords Support access to corporate network/wireless and applications (both on network as well as over VPN) Coordinate execution of tasks with guidance from Service Desk representatives Manage IT inventory of in-house stock, such as moving, sorting, cleaning, stocking Other duties as assigned What will make you successful: Bachelors degree in Computer Science or related fields English Intermediate
Advanced Being able to work on site. You have 1 – 3 years of technical support experience, previous deskside technician support experience desired Office 365 experience desired ITIL and ITSM experience desired 1 – 3 years of experience in implementing, troubleshooting and supporting end user technologies & services, preference given to experience in medium to large sized environments 1 - 3 years of MS Windows desktop or laptop OS administration, configuration and troubleshooting experience Experience with Microsoft SCCM desired Mobile Device Management experience with supporting and managing mobile devices, configuring mobile policies and deploying mobile applications. Working knowledge of key technologies including Enterprise Mobility, Collaboration, Messaging, Video Conference and Unified communication desired Working knowledge of LAN and Wi Fi technologies desired Working knowledge of Active Directory Confident, upbeat and re-assuring attitude with ability to communicate and interact with workplace professionals, including Executive level personnel, as needed Thirst for knowledge and willing to learn and grow every day Proactive and personal interest in support your co -workers Proud of delivering world class service and helping others stay productive Love challenges and solving complex problems What's in it for you: Opportunity to build a strong foundation in IT support and service management Supportive team environment focused on learning and growth Clear path for skill development and career advancement Exposure to diverse technologies and business applications Engaging work environment with direct impact on business operations Let us learn about you! Apply today. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
We are looking for a rock star Tech Partner to join our team in our Reynosa Plant. In this role you will be responsible for a wide array of support services. Expert level training/mentoring will be provided by Schneider Electric to ensure that you are successful in the role. Work with an intelligent and diverse workforce Be a contributor to global energy efficiency and sustainability Work with and learn about cutting edge technologies every day Feel energized and have a great sense of accomplishment supporting your co -workers What do you get to do in this position? Create, Receive, Monitor, Maintain and Resolve work tickets Imaging, Setup and Support of computer(s), monitor(s), mobile device(s) Maintain on-site presence at designated service locations to support end users Software installation and support in accordance with Schneider standards Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment Training end users on how to operate office automation equipment as requested Hardware platform troubleshooting and management Software platform troubleshooting and management Perform secure password management for all provided passwords Support access to corporate network/wireless and applications (both on network as well as over VPN) Coordinate execution of tasks with guidance from Service Desk representatives Manage IT inventory of in-house stock, such as moving, sorting, cleaning, stocking Other duties as assigned What will make you successful: Bachelors degree in Computer Science or related fields English Intermediate
Advanced Being able to work on site. You have 1 – 3 years of technical support experience, previous deskside technician support experience desired Office 365 experience desired ITIL and ITSM experience desired 1 – 3 years of experience in implementing, troubleshooting and supporting end user technologies & services, preference given to experience in medium to large sized environments 1 - 3 years of MS Windows desktop or laptop OS administration, configuration and troubleshooting experience Experience with Microsoft SCCM desired Mobile Device Management experience with supporting and managing mobile devices, configuring mobile policies and deploying mobile applications. Working knowledge of key technologies including Enterprise Mobility, Collaboration, Messaging, Video Conference and Unified communication desired Working knowledge of LAN and Wi Fi technologies desired Working knowledge of Active Directory Confident, upbeat and re-assuring attitude with ability to communicate and interact with workplace professionals, including Executive level personnel, as needed Thirst for knowledge and willing to learn and grow every day Proactive and personal interest in support your co -workers Proud of delivering world class service and helping others stay productive Love challenges and solving complex problems
What's in it for you: Opportunity to build a strong foundation in IT support and service management Supportive team environment focused on learning and growth Clear path for skill development and career advancement Exposure to diverse technologies and business applications Engaging work environment with direct impact on business operations Let us learn about you! Apply today.

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关于Schneider Electric

Schneider Electric

Public

Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

10,001+

员工数

Rueil-Malmaison

总部位置

$25B

企业估值

评价

10条评价

3.8

10条评价

工作生活平衡

3.2

薪酬

4.0

企业文化

4.1

职业发展

3.5

管理层

3.4

72%

推荐率

优点

Great company culture and team environment

Good benefits and compensation

Flexibility and work accommodations

缺点

Upper management issues and lack of support

Enforcement of in-person work policies

Limited PTO and hiring freezes

薪资范围

14个数据点

Mid/L4

Principal/L7

Senior/L5

Mid/L4 · DATA INTELLIGENCE ANALYST

1份报告

$117,000

年薪总额

基本工资

$90,645

股票

奖金

$117,000

面试评价

1条评价

难度

3.0

/ 5

时长

14-28周

录用率

100%

面试流程

Application Review

Recruiter Screen

Technical Interview

Hiring Manager Interview

Offer

常见问题

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit