Schneider Electric

Specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

Performance Leader

직무오퍼레이션

경력미들급

위치New Delhi, India

근무오피스 출근

고용정규직

게시2개월 전

지원하기

We are looking for a highly analytical and structured Performance Leader to strengthen performance management across our Global Service Operations in IO and CEA. This role is responsible for establishing robust governance, defining and structuring KPIs, driving deep performance analytics (including Pareto analysis), and ensuring disciplined follow-up on actions to create measurable business impact The ideal candidate combines consulting rigor with hands-on service operations experience and has successfully driven productivity and efficiency improvements in operational environments. This is a junior-to-mid level role (5+ years of experience), suited for a high-potential profile ready to take ownership of performance impact. Key Responsibilities 1. Performance Governance & Structure • Design and implement a clear performance governance framework for Service Operations.
Establish meeting cadence, reporting standards, and escalation processes with the Global Service team.
Ensure alignment between KPIs and business objectives.
Drive transparency and accountability across teams. 2. KPI Design & Performance Management • Develop and continuously refine a structured KPI framework.
Ensure KPIs are measurable, actionable, and impact-driven.
Create dashboards and reporting packs for weekly and monthly reviews.
Standardize definitions, calculations, and data sources. 3. Analytics & Performance Insights • Conduct deep-dive analytics to identify root causes behind performance gaps.
Perform Pareto analyses to identify the 20% drivers creating 80% of impact.
Translate data into clear insights and prioritized recommendations.
Support scenario modeling and forecasting where relevant. 4. Productivity & Efficiency Improvement • Drive productivity and efficiency initiatives within Service Operations.
Identify waste, bottlenecks, and structural performance gaps.
Quantify improvement potential and build data-driven business cases.
Partner with operations to implement initiatives and track realized benefits.
Measure impact and ensure sustainable performance improvements. 5. Action Tracking & Impact Realization • Drive structured follow-up on agreed action points.
Track initiatives from analysis → decision → implementation → measurable impact.
Ensure ownership, deadlines, and accountability are clearly defined.
Quantify realized improvements and communicate outcomes. 6. Stakeholder Collaboration • Partner closely with our Zone Operation leaders and process and tools leaders in the zones • Facilitate performance reviews and challenge constructively when needed.
Translate complex analytics into clear, compelling narratives.
Act as a bridge between operations, finance, and leadership. Profile & Key Requirements Experience • 5+ years of relevant experience.
Previous experience in consulting (strategy, operations, performance improvement).
Experience working in Service Operations (field service, operations teams).
Proven experience driving productivity and efficiency improvement initiatives in a service operations environment.
Track record of working with KPIs, dashboards, and performance management frameworks. Skills & Capabilities • Highly analytical with strong problem-solving skills.
Advanced Excel skills (pivot tables, Power Query, complex formulas; VBA is a plus).
Strong understanding of operational metrics and performance drivers.
Ability to conduct structured root-cause analysis and translate insights into action.
Excellent communication skills – able to simplify complex analysis for senior stakeholders.
Strong collaboration skills – able to influence without authority.
Structured, disciplined, and detail-oriented. Excellent power point skills (Consultancy style) Comfortable operating in a fast-paced, performance-driven environment What Success Looks Like in This Role • Clear, standardized KPI structure implemented across Service Operations.
Governance cadence running smoothly with strong accountability.
Productivity initiatives delivering measurable efficiency gains.
Performance insights driving prioritized, high-impact actions.
Tangible improvements in operational KPIs and cost efficiency.
Leadership confident in data quality, transparency, and decision support. Experience • 5+ years of relevant experience.
Previous experience in consulting (strategy, operations, performance improvement).
Experience working in Service Operations (field service, operations teams).
Proven experience driving productivity and efficiency improvement initiatives in a service operations environment.
Track record of working with KPIs, dashboards, and performance management frameworks. Skills & Capabilities • Highly analytical with strong problem-solving skills.
Advanced Excel skills (pivot tables, Power Query, complex formulas; VBA is a plus).
Strong understanding of operational metrics and performance drivers.
Ability to conduct structured root-cause analysis and translate insights into action.
Excellent communication skills – able to simplify complex analysis for senior stakeholders.
Strong collaboration skills – able to influence without authority.
Structured, disciplined, and detail-oriented. Excellent power point skills (Consultancy style) Comfortable operating in a fast-paced, performance-driven environment Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
We are looking for a highly analytical and structured Performance Leader to strengthen performance management across our Global Service Operations in IO and CEA. This role is responsible for establishing robust governance, defining and structuring KPIs, driving deep performance analytics (including Pareto analysis), and ensuring disciplined follow-up on actions to create measurable business impact The ideal candidate combines consulting rigor with hands-on service operations experience and has successfully driven productivity and efficiency improvements in operational environments. This is a junior-to-mid level role (5+ years of experience), suited for a high-potential profile ready to take ownership of performance impact. Key Responsibilities 1. Performance Governance & Structure • Design and implement a clear performance governance framework for Service Operations.
Establish meeting cadence, reporting standards, and escalation processes with the Global Service team.
Ensure alignment between KPIs and business objectives.
Drive transparency and accountability across teams. 2. KPI Design & Performance Management • Develop and continuously refine a structured KPI framework.
Ensure KPIs are measurable, actionable, and impact-driven.
Create dashboards and reporting packs for weekly and monthly reviews.
Standardize definitions, calculations, and data sources. 3. Analytics & Performance Insights • Conduct deep-dive analytics to identify root causes behind performance gaps.
Perform Pareto analyses to identify the 20% drivers creating 80% of impact.
Translate data into clear insights and prioritized recommendations.
Support scenario modeling and forecasting where relevant. 4. Productivity & Efficiency Improvement • Drive productivity and efficiency initiatives within Service Operations.
Identify waste, bottlenecks, and structural performance gaps.
Quantify improvement potential and build data-driven business cases.
Partner with operations to implement initiatives and track realized benefits.
Measure impact and ensure sustainable performance improvements. 5. Action Tracking & Impact Realization • Drive structured follow-up on agreed action points.
Track initiatives from analysis → decision → implementation → measurable impact.
Ensure ownership, deadlines, and accountability are clearly defined.
Quantify realized improvements and communicate outcomes. 6. Stakeholder Collaboration • Partner closely with our Zone Operation leaders and process and tools leaders in the zones • Facilitate performance reviews and challenge constructively when needed.
Translate complex analytics into clear, compelling narratives.
Act as a bridge between operations, finance, and leadership. Profile & Key Requirements Experience • 5+ years of relevant experience.
Previous experience in consulting (strategy, operations, performance improvement).
Experience working in Service Operations (field service, operations teams).
Proven experience driving productivity and efficiency improvement initiatives in a service operations environment.
Track record of working with KPIs, dashboards, and performance management frameworks. Skills & Capabilities • Highly analytical with strong problem-solving skills.
Advanced Excel skills (pivot tables, Power Query, complex formulas; VBA is a plus).
Strong understanding of operational metrics and performance drivers.
Ability to conduct structured root-cause analysis and translate insights into action.
Excellent communication skills – able to simplify complex analysis for senior stakeholders.
Strong collaboration skills – able to influence without authority.
Structured, disciplined, and detail-oriented. Excellent power point skills (Consultancy style) Comfortable operating in a fast-paced, performance-driven environment What Success Looks Like in This Role • Clear, standardized KPI structure implemented across Service Operations.
Governance cadence running smoothly with strong accountability.
Productivity initiatives delivering measurable efficiency gains.
Performance insights driving prioritized, high-impact actions.
Tangible improvements in operational KPIs and cost efficiency.
Leadership confident in data quality, transparency, and decision support.
Experience • 5+ years of relevant experience.
Previous experience in consulting (strategy, operations, performance improvement).
Experience working in Service Operations (field service, operations teams).
Proven experience driving productivity and efficiency improvement initiatives in a service operations environment.
Track record of working with KPIs, dashboards, and performance management frameworks. Skills & Capabilities • Highly analytical with strong problem-solving skills.
Advanced Excel skills (pivot tables, Power Query, complex formulas; VBA is a plus).
Strong understanding of operational metrics and performance drivers.
Ability to conduct structured root-cause analysis and translate insights into action.
Excellent communication skills – able to simplify complex analysis for senior stakeholders.
Strong collaboration skills – able to influence without authority.
Structured, disciplined, and detail-oriented. Excellent power point skills (Consultancy style) Comfortable operating in a fast-paced, performance-driven environment

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Schneider Electric 소개

Schneider Electric

Public

Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

10,001+

직원 수

Rueil-Malmaison

본사 위치

$25B

기업 가치

리뷰

10개 리뷰

3.8

10개 리뷰

워라밸

3.2

보상

4.0

문화

4.1

커리어

3.5

경영진

3.4

72%

지인 추천률

장점

Great company culture and team environment

Good benefits and compensation

Flexibility and work accommodations

단점

Upper management issues and lack of support

Enforcement of in-person work policies

Limited PTO and hiring freezes

연봉 정보

14개 데이터

Mid/L4

Mid/L4 · CONTINUOUS IMPROVEMENT ENGINEER

1개 리포트

$122,800

총 연봉

기본급

$106,000

주식

보너스

$122,800

면접 후기

후기 1개

난이도

3.0

/ 5

소요 기간

14-28주

합격률

100%

면접 과정

Application Review

Recruiter Screen

Technical Interview

Hiring Manager Interview

Offer

자주 나오는 질문

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit

최근 소식

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