PMO/Strategic Analyst Reports to: Services Strategy Lead Location: Shanghai or Beijing Overview This role is responsible for driving some of the ONE Service Strategy Program over the next 2–3 years, orchestrating strategy governance, performance frameworks, and progress tracking across strategic accelerators and transformative enablers. The PMO / Strategy Analyst partners with Service leadership and cross-functional stakeholders to diagnose status quo, define objectives and growth levers, and standardize project management practices that ensure disciplined execution and measurable outcomes. Key Responsibilities · Diagnostics & Insights: conduct analyses on market, customer, operational and financial data to identify gaps and opportunities with regards to the strategic priority areas for Services (business accelerators & enablers); identify key growth levers and translate them into prioritized transformation programs and projects. · Business Planning: co-create business plans for each strategic priority area together with SMEs of the Global Service domain which are feeding into Operating Plans of market (OPS/Zone) and strategic plans of Division. · Program & Project Portfolio Management: ensure that for each identified strategic program scope definition, milestone planning, risk/issue management, and benefits tracking are established; ensure disciplined execution, milestone adherence, and risk mitigation across all strategic programs. · Strategy Governance: define and continuously safeguard roles & responsibilities, decision rights, and manage steering cadence (monthly / quarterly). · Performance Framework: define KPIs, OKRs, baselines, targets, and measurement methods; ensure data integrity and timeliness. · Progress Tracking & Reporting: maintain KPI dashboard; produce monthly status reports with achievements, variances, and recovery actions. · Stakeholder Engagement: Provide ongoing business partnering to all Services Functions to align plans, resolve issues, and unblock execution; drive change management & communications with regards to the Service Strategy Program · Program & Project Management Standards & Support: develop templates, playbooks, and reporting standards; coach project owners and workstream leads. · Compliance & Quality: enforce documentation standards, audit readiness, and continuous improvement in Program & Project Management practices. · Tooling: administer project portfolio tools and analytics dashboards; improve automation and visualization for decision-making. Main interactions · Services Leadership (Service Commercial/Offer and Technology Office/Operations & Execution), local & regional Service and Strategy teams, Division Strategy Teams, Marketing, Program/Project Owners, Workstream Leads Key Success Factors · A single, aligned ONE Service Strategy Program with clear ownership and delivery of roadmap strategic initiatives to achieve Service ambitions. · Reliable KPI dashboard and timely monthly status reporting enabling fact-based decisions. · Strong portfolio discipline: prioritized initiatives, on-time milestones, and realized benefits. · Effective business partnering resulting in aligned Operating Plans in Zones & Regions as well as Division Strategy Plans. · Adoption of Program & Project Management standards & toolkits across all transformation programs. Performance Management (KPIs) · Strategy Program KPI attainment (e.g., revenue growth, margin improvement, NPS, productivity). · Portfolio delivery metrics: milestone adherence %, cycle-time, benefits realization vs. plan. · Governance effectiveness: % of forums held on schedule; closure rate of actions/RISKS/ISSUES. · Data quality & timeliness: on-time reporting %, reconciliation accuracy. · Stakeholder alignment: satisfaction scores; adoption of standards across functions. Education / Skills · Education: Bachelor’s degree in Engineering, Business, Economics or related; MBA or Master’s in Strategy/Operations preferred. · Experience: 5–8 years in Strategy PMO, corporate strategy, transformation, or program management in Services/Industrial/Tech sectors. · Methodologies: PMBOK/PRINCE2, OKRs, Lean/Six Sigma; familiarity with portfolio management tools (e.g., MS Project, Smartsheet, JIRA). · Analytics: strong Excel/Power BI skills; ability to build KPI dashboards and financial models. · Soft skills: structured thinking, stakeholder management, facilitation, communication, and change management. Language skills · Fluency in English (written & verbal) 时间表: 全职 请求编号: 009JDW