Schneider Electric

Specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

Customer Project Quality Manager

직무오퍼레이션

경력리드급

위치Nashville, Tennessee; Dallas, United States

근무오피스 출근

고용정규직

게시1개월 전

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The Project Quality Manager (PQM) is responsible for ensuring that all aspects of project quality are managed and maintained across projects and throughout their lifecycle. The PQM will collaborate with various departments to oversee quality assurance and control activities, identify potential quality issues, and drive continuous improvement initiatives to ensure project deliverables meet or exceed client expectations. Main interactions: Internal: Business leaders, Project Managers / Tender Managers, Account managers, Plant or LoB Quality Team, Supply Chain, CPO External: Customers, OG suppliers What will you do? In project selling (CPP- S Gates): Review quality requirements, identify quality risks and define appropriate mitigation plans. Assess quality assurance and quality control requirements and detection of deviations. Support TMs on estimating the resources (hours + costs) needed for the project quality. Prepare Project Quality Plan (PQP) and Project Quality Control Plan / Inspection Test Plan (PQCP / ITP) and/or any additional quality documents. required by the customer. Review quality tender specifications and supplier (internal and external) qualification. In project execution (CPP- P Gates): Participate in the tender & project kick-off, as well as to the REL governance when quality necessary Coordinate creation, completion and approval of quality documentation Monitor performance metrics to track quality performance throughout the project lifecycle Conduct internal and supplier (internal and external) assessments, inspections and audits to assess the compliance with project quality standards Ensure OG supplier compliance with relevant quality standards and regulations, issue and track claims to them Coordinate the correction and prevention actions for project non-conformities, lead communication and problem solving with customers Identify areas for improvement (on project level) and coordinate corrective & preventive actions for project quality issues as per SE directive (implementation of actions to be done by respective responsible team PM, plant or LoB). Ensure compliance with the existing quality and CSat processes & train team members on quality processes and procedures Lead customer interviews during project execution, collect regular customer feedback & build action plan to ensure customer satisfaction Transversal responsibilities: Lead or contribute to cross analysis of project quality KPIs (CoPQ, etc.), Lessons Learnt, offers and solutions quality Lead or contribute to customer interviews to collect and analyze feedback Provide expertise, guidance and support to project teams (TMs & PMs) on quality-related matters based on previous project quality experience Contribute to developing, implementing and improving quality assurance and quality control processes Participate, for support as quality SME, in the supplier qualification process which is led by Supply Chain Plan and lead quality training and awareness program for project teams Participating in the Quality community (PQM, QMS, etc.) (events, training, etc.) What qualifications will make you successful? Bachelor's degree in Technical or Business field required. Graduate degree preferred. Fluent in English (spoken and written) 5 to 10 years' professional experience in quality management roles and customer experience Experience in quality management on projects Expertise in Six Sigma, Lean, or Kaizen principles within business environments Excellent communication and negotiation skills and capability to obtain buy-in Demonstrate leadership and collaboration abilities in multiple business, complex cross functional and multicultural environment Analytical and problem-solving skills to identify quality issues and implement corrective actions Leadership and conflict management abilities to guide and motivate project teams towards achieving high quality project. High attention to detail to ensure thorough quality assessments and documentation. Demonstrate proactivity approach to continuous improvement and adherence to quality standards Ability to execute on challenging time constraints, prioritize, and manage indirect resources in a matrix organization Expertise in QMS, quality control & assurance principles and methodologies (Root cause Analysis, Fishbone, 8D etc.) and proficiency in quality management tools and software Expertise in risk management, customer relationships and project management and auditing Expertise in management of customer project financial (project P&L) and project execution quality fundamentals (change, supplier, contractor and requirement management) - good to have General technical knowledge in engineering and manufacturing Certifications: · Green Belt or Black Belt certification
Preferred · Quality Management (e.g. ISO standards) - Preferred Let us learn about you! Apply today. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
The Project Quality Manager (PQM) is responsible for ensuring that all aspects of project quality are managed and maintained across projects and throughout their lifecycle. The PQM will collaborate with various departments to oversee quality assurance and control activities, identify potential quality issues, and drive continuous improvement initiatives to ensure project deliverables meet or exceed client expectations. Main interactions: Internal: Business leaders, Project Managers / Tender Managers, Account managers, Plant or LoB Quality Team, Supply Chain, CPO External: Customers, OG suppliers What will you do? In project selling (CPP- S Gates): Review quality requirements, identify quality risks and define appropriate mitigation plans. Assess quality assurance and quality control requirements and detection of deviations. Support TMs on estimating the resources (hours + costs) needed for the project quality. Prepare Project Quality Plan (PQP) and Project Quality Control Plan / Inspection Test Plan (PQCP / ITP) and/or any additional quality documents. required by the customer. Review quality tender specifications and supplier (internal and external) qualification. In project execution (CPP- P Gates): Participate in the tender & project kick-off, as well as to the REL governance when quality necessary Coordinate creation, completion and approval of quality documentation Monitor performance metrics to track quality performance throughout the project lifecycle Conduct internal and supplier (internal and external) assessments, inspections and audits to assess the compliance with project quality standards Ensure OG supplier compliance with relevant quality standards and regulations, issue and track claims to them Coordinate the correction and prevention actions for project non-conformities, lead communication and problem solving with customers Identify areas for improvement (on project level) and coordinate corrective & preventive actions for project quality issues as per SE directive (implementation of actions to be done by respective responsible team PM, plant or LoB). Ensure compliance with the existing quality and CSat processes & train team members on quality processes and procedures Lead customer interviews during project execution, collect regular customer feedback & build action plan to ensure customer satisfaction Transversal responsibilities: Lead or contribute to cross analysis of project quality KPIs (CoPQ, etc.), Lessons Learnt, offers and solutions quality Lead or contribute to customer interviews to collect and analyze feedback Provide expertise, guidance and support to project teams (TMs & PMs) on quality-related matters based on previous project quality experience Contribute to developing, implementing and improving quality assurance and quality control processes Participate, for support as quality SME, in the supplier qualification process which is led by Supply Chain Plan and lead quality training and awareness program for project teams Participating in the Quality community (PQM, QMS, etc.) (events, training, etc.)
What qualifications will make you successful? Bachelor's degree in Technical or Business field required. Graduate degree preferred. Fluent in English (spoken and written) 5 to 10 years' professional experience in quality management roles and customer experience Experience in quality management on projects Expertise in Six Sigma, Lean, or Kaizen principles within business environments Excellent communication and negotiation skills and capability to obtain buy-in Demonstrate leadership and collaboration abilities in multiple business, complex cross functional and multicultural environment Analytical and problem-solving skills to identify quality issues and implement corrective actions Leadership and conflict management abilities to guide and motivate project teams towards achieving high quality project. High attention to detail to ensure thorough quality assessments and documentation. Demonstrate proactivity approach to continuous improvement and adherence to quality standards Ability to execute on challenging time constraints, prioritize, and manage indirect resources in a matrix organization Expertise in QMS, quality control & assurance principles and methodologies (Root cause Analysis, Fishbone, 8D etc.) and proficiency in quality management tools and software Expertise in risk management, customer relationships and project management and auditing Expertise in management of customer project financial (project P&L) and project execution quality fundamentals (change, supplier, contractor and requirement management) - good to have General technical knowledge in engineering and manufacturing Certifications: · Green Belt or Black Belt certification
Preferred · Quality Management (e.g. ISO standards) - Preferred Let us learn about you! Apply today.

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Schneider Electric 소개

Schneider Electric

Public

Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

10,001+

직원 수

Rueil-Malmaison

본사 위치

$25B

기업 가치

리뷰

10개 리뷰

3.8

10개 리뷰

워라밸

3.2

보상

4.0

문화

4.1

커리어

3.5

경영진

3.4

72%

지인 추천률

장점

Great company culture and team environment

Good benefits and compensation

Flexibility and work accommodations

단점

Upper management issues and lack of support

Enforcement of in-person work policies

Limited PTO and hiring freezes

연봉 정보

14개 데이터

Mid/L4

Mid/L4 · CONTINUOUS IMPROVEMENT ENGINEER

1개 리포트

$122,800

총 연봉

기본급

$106,000

주식

보너스

$122,800

면접 후기

후기 1개

난이도

3.0

/ 5

소요 기간

14-28주

합격률

100%

면접 과정

Application Review

Recruiter Screen

Technical Interview

Hiring Manager Interview

Offer

자주 나오는 질문

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit

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