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Order Management Specialist - Entry Professional (Outsource)

Schneider Electric

Order Management Specialist - Entry Professional (Outsource)

Schneider Electric

Ha Noi, Vietnam

·

On-site

·

Full-time

·

7mo ago

必备技能

Customer Service

Working location: Foxconn Bac Giang Factory What will you do?

The Order Management Specialist will act as the key liaison between customers, internal teams, and the contract manufacturing partner.

This role ensures seamless order processing, from customer order intake to delivery fulfillment by the contract manufacturer, while maintaining high levels of accuracy, responsiveness, and customer satisfaction v Order Processing & Coordination Receive and validate customer purchase orders (POs).

Enter and maintain orders in the ERP system.

Provide input and collaborate with internal planning, supply chain, and production teams to ensure order fulfillment. v Contract Manufacturer Interface Convert firmed orders to the contract manufacturing partner.

Follow up on order changes, rescheduling, or issues and communicate updates to stakeholders.

Conduct good receipt from CM partner to internal ERP system v Documentation & Reporting Maintain accurate records of orders, changes, and communications.

Generate regular order status reports for internal and external stakeholders.

Support invoicing and shipping documentation processes. v Issue Resolution Proactively identify and resolve order-related issues.

Escalate critical problems to relevant managers when necessary. v Process Improvement Involve to the continuous improvement of order management processes and tools.

What skills and capabilities will make you successful?

Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Job Related Experience: 1+ years of experience in order management (fresh graduate will need training in 6 months), customer service, or supply chain coordination, preferably in the electronics or manufacturing industry Business Understanding:

Experience: working with contract manufacturers or EMS providers.

Others (e.g. language skills, technical skills): Familiarity with export/import documentation and logistics processes What's in it for you?

Competitive gross salary, including a 13th-month bonus Performance-based incentives Full salary coverage for tax and insurance contributions Monthly transport & phone allowance 12 days of annual leave Annual health check-up provided Gain hands-on experience in logistics and supply chain operations Be part of a dynamic team where your contributions are valued, and your performance can open doors to future opportunities within the organization.

Who will you report to? EMS director & Operation Manager What will you do?

The Order Management Specialist will act as the key liaison between customers, internal teams, and the contract manufacturing partner.

This role ensures seamless order processing, from customer order intake to delivery fulfillment by the contract manufacturer, while maintaining high levels of accuracy, responsiveness, and customer satisfaction v Order Processing & Coordination Receive and validate customer purchase orders (POs).

Enter and maintain orders in the ERP system.

Provide input and collaborate with internal planning, supply chain, and production teams to ensure order fulfillment. v Contract Manufacturer Interface Convert firmed orders to the contract manufacturing partner.

Follow up on order changes, rescheduling, or issues and communicate updates to stakeholders.

Conduct good receipt from CM partner to internal ERP system v Documentation & Reporting Maintain accurate records of orders, changes, and communications.

Generate regular order status reports for internal and external stakeholders.

Support invoicing and shipping documentation processes. v Issue Resolution Proactively identify and resolve order-related issues.

Escalate critical problems to relevant managers when necessary. v Process Improvement Involve to the continuous improvement of order management processes and tools.

What skills and capabilities will make you successful?

Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Job Related Experience: 1+ years of experience in order management (fresh graduate will need training in 6 months), customer service, or supply chain coordination, preferably in the electronics or manufacturing industry Business Understanding:

Experience: working with contract manufacturers or EMS providers.

Others (e.g. language skills, technical skills): Familiarity with export/import documentation and logistics processes What's in it for you?

Competitive gross salary, including a 13th-month bonus Performance-based incentives Full salary coverage for tax and insurance contributions Monthly transport & phone allowance 12 days of annual leave Annual health check-up provided Gain hands-on experience in logistics and supply chain operations Be part of a dynamic team where your contributions are valued, and your performance can open doors to future opportunities within the organization.

Who will you report to? EMS director & Operation Manager Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.

We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer.

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Working location: Foxconn Bac Giang Factory What will you do?

The Order Management Specialist will act as the key liaison between customers, internal teams, and the contract manufacturing partner.

This role ensures seamless order processing, from customer order intake to delivery fulfillment by the contract manufacturer, while maintaining high levels of accuracy, responsiveness, and customer satisfaction v Order Processing & Coordination Receive and validate customer purchase orders (POs).

Enter and maintain orders in the ERP system.

Provide input and collaborate with internal planning, supply chain, and production teams to ensure order fulfillment. v Contract Manufacturer Interface Convert firmed orders to the contract manufacturing partner.

Follow up on order changes, rescheduling, or issues and communicate updates to stakeholders.

Conduct good receipt from CM partner to internal ERP system v Documentation & Reporting Maintain accurate records of orders, changes, and communications.

Generate regular order status reports for internal and external stakeholders.

Support invoicing and shipping documentation processes. v Issue Resolution Proactively identify and resolve order-related issues.

Escalate critical problems to relevant managers when necessary. v Process Improvement Involve to the continuous improvement of order management processes and tools.

What skills and capabilities will make you successful?

Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Job Related Experience: 1+ years of experience in order management (fresh graduate will need training in 6 months), customer service, or supply chain coordination, preferably in the electronics or manufacturing industry Business Understanding:

Experience: working with contract manufacturers or EMS providers.

Others (e.g. language skills, technical skills): Familiarity with export/import documentation and logistics processes What's in it for you?

Competitive gross salary, including a 13th-month bonus Performance-based incentives Full salary coverage for tax and insurance contributions Monthly transport & phone allowance 12 days of annual leave Annual health check-up provided Gain hands-on experience in logistics and supply chain operations Be part of a dynamic team where your contributions are valued, and your performance can open doors to future opportunities within the organization.

Who will you report to?

EMS director & Operation Manager:

What will you do?

The Order Management Specialist will act as the key liaison between customers, internal teams, and the contract manufacturing partner.

This role ensures seamless order processing, from customer order intake to delivery fulfillment by the contract manufacturer, while maintaining high levels of accuracy, responsiveness, and customer satisfaction v Order Processing & Coordination Receive and validate customer purchase orders (POs).

Enter and maintain orders in the ERP system.

Provide input and collaborate with internal planning, supply chain, and production teams to ensure order fulfillment. v Contract Manufacturer Interface Convert firmed orders to the contract manufacturing partner.

Follow up on order changes, rescheduling, or issues and communicate updates to stakeholders.

Conduct good receipt from CM partner to internal ERP system v Documentation & Reporting Maintain accurate records of orders, changes, and communications.

Generate regular order status reports for internal and external stakeholders.

Support invoicing and shipping documentation processes. v Issue Resolution Proactively identify and resolve order-related issues.

Escalate critical problems to relevant managers when necessary. v Process Improvement Involve to the continuous improvement of order management processes and tools.

What skills and capabilities will make you successful?

Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Job Related Experience: 1+ years of experience in order management (fresh graduate will need training in 6 months), customer service, or supply chain coordination, preferably in the electronics or manufacturing industry Business Understanding:

Experience: working with contract manufacturers or EMS providers.

Others (e.g. language skills, technical skills): Familiarity with export/import documentation and logistics processes What's in it for you?

Competitive gross salary, including a 13th-month bonus Performance-based incentives Full salary coverage for tax and insurance contributions Monthly transport & phone allowance 12 days of annual leave Annual health check-up provided Gain hands-on experience in logistics and supply chain operations Be part of a dynamic team where your contributions are valued, and your performance can open doors to future opportunities within the organization.

Who will you report to?

EMS director & Operation Manager:

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关于Schneider Electric

Schneider Electric

Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

10,001+

员工数

Rueil-Malmaison

总部位置

$25B

企业估值

评价

3.8

10条评价

工作生活平衡

3.2

薪酬

4.0

企业文化

4.1

职业发展

3.5

管理层

3.4

72%

推荐给朋友

优点

Great company culture and team environment

Good benefits and compensation

Flexibility and work accommodations

缺点

Upper management issues and lack of support

Enforcement of in-person work policies

Limited PTO and hiring freezes

薪资范围

13个数据点

Mid/L4

Mid/L4 · CONTINUOUS IMPROVEMENT ENGINEER

1份报告

$122,800

年薪总额

基本工资

$106,000

股票

-

奖金

-

$122,800

$122,800

面试经验

1次面试

难度

3.0

/ 5

时长

14-28周

录用率

100%

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Interview

4

Hiring Manager Interview

5

Offer

常见问题

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit