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Order Management Specialist - Entry Professional (Outsource)

Schneider Electric

Order Management Specialist - Entry Professional (Outsource)

Schneider Electric

Ha Noi, Vietnam

·

On-site

·

Full-time

·

5mo ago

Working location: Foxconn Bac Giang Factory What will you do?

The Order Management Specialist will act as the key liaison between customers, internal teams, and the contract manufacturing partner.

This role ensures seamless order processing, from customer order intake to delivery fulfillment by the contract manufacturer, while maintaining high levels of accuracy, responsiveness, and customer satisfaction v Order Processing & Coordination Receive and validate customer purchase orders (POs).

Enter and maintain orders in the ERP system.

Provide input and collaborate with internal planning, supply chain, and production teams to ensure order fulfillment. v Contract Manufacturer Interface Convert firmed orders to the contract manufacturing partner.

Follow up on order changes, rescheduling, or issues and communicate updates to stakeholders.

Conduct good receipt from CM partner to internal ERP system v Documentation & Reporting Maintain accurate records of orders, changes, and communications.

Generate regular order status reports for internal and external stakeholders.

Support invoicing and shipping documentation processes. v Issue Resolution Proactively identify and resolve order-related issues.

Escalate critical problems to relevant managers when necessary. v Process Improvement Involve to the continuous improvement of order management processes and tools.

What skills and capabilities will make you successful?

Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Job Related Experience: 1+ years of experience in order management (fresh graduate will need training in 6 months), customer service, or supply chain coordination, preferably in the electronics or manufacturing industry Business Understanding:

Experience: working with contract manufacturers or EMS providers.

Others (e.g. language skills, technical skills): Familiarity with export/import documentation and logistics processes What's in it for you?

Competitive gross salary, including a 13th-month bonus Performance-based incentives Full salary coverage for tax and insurance contributions Monthly transport & phone allowance 12 days of annual leave Annual health check-up provided Gain hands-on experience in logistics and supply chain operations Be part of a dynamic team where your contributions are valued, and your performance can open doors to future opportunities within the organization.

Who will you report to? EMS director & Operation Manager What will you do?

The Order Management Specialist will act as the key liaison between customers, internal teams, and the contract manufacturing partner.

This role ensures seamless order processing, from customer order intake to delivery fulfillment by the contract manufacturer, while maintaining high levels of accuracy, responsiveness, and customer satisfaction v Order Processing & Coordination Receive and validate customer purchase orders (POs).

Enter and maintain orders in the ERP system.

Provide input and collaborate with internal planning, supply chain, and production teams to ensure order fulfillment. v Contract Manufacturer Interface Convert firmed orders to the contract manufacturing partner.

Follow up on order changes, rescheduling, or issues and communicate updates to stakeholders.

Conduct good receipt from CM partner to internal ERP system v Documentation & Reporting Maintain accurate records of orders, changes, and communications.

Generate regular order status reports for internal and external stakeholders.

Support invoicing and shipping documentation processes. v Issue Resolution Proactively identify and resolve order-related issues.

Escalate critical problems to relevant managers when necessary. v Process Improvement Involve to the continuous improvement of order management processes and tools.

What skills and capabilities will make you successful?

Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Job Related Experience: 1+ years of experience in order management (fresh graduate will need training in 6 months), customer service, or supply chain coordination, preferably in the electronics or manufacturing industry Business Understanding:

Experience: working with contract manufacturers or EMS providers.

Others (e.g. language skills, technical skills): Familiarity with export/import documentation and logistics processes What's in it for you?

Competitive gross salary, including a 13th-month bonus Performance-based incentives Full salary coverage for tax and insurance contributions Monthly transport & phone allowance 12 days of annual leave Annual health check-up provided Gain hands-on experience in logistics and supply chain operations Be part of a dynamic team where your contributions are valued, and your performance can open doors to future opportunities within the organization.

Who will you report to? EMS director & Operation Manager Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.

We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer.

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Working location: Foxconn Bac Giang Factory What will you do?

The Order Management Specialist will act as the key liaison between customers, internal teams, and the contract manufacturing partner.

This role ensures seamless order processing, from customer order intake to delivery fulfillment by the contract manufacturer, while maintaining high levels of accuracy, responsiveness, and customer satisfaction v Order Processing & Coordination Receive and validate customer purchase orders (POs).

Enter and maintain orders in the ERP system.

Provide input and collaborate with internal planning, supply chain, and production teams to ensure order fulfillment. v Contract Manufacturer Interface Convert firmed orders to the contract manufacturing partner.

Follow up on order changes, rescheduling, or issues and communicate updates to stakeholders.

Conduct good receipt from CM partner to internal ERP system v Documentation & Reporting Maintain accurate records of orders, changes, and communications.

Generate regular order status reports for internal and external stakeholders.

Support invoicing and shipping documentation processes. v Issue Resolution Proactively identify and resolve order-related issues.

Escalate critical problems to relevant managers when necessary. v Process Improvement Involve to the continuous improvement of order management processes and tools.

What skills and capabilities will make you successful?

Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Job Related Experience: 1+ years of experience in order management (fresh graduate will need training in 6 months), customer service, or supply chain coordination, preferably in the electronics or manufacturing industry Business Understanding:

Experience: working with contract manufacturers or EMS providers.

Others (e.g. language skills, technical skills): Familiarity with export/import documentation and logistics processes What's in it for you?

Competitive gross salary, including a 13th-month bonus Performance-based incentives Full salary coverage for tax and insurance contributions Monthly transport & phone allowance 12 days of annual leave Annual health check-up provided Gain hands-on experience in logistics and supply chain operations Be part of a dynamic team where your contributions are valued, and your performance can open doors to future opportunities within the organization.

Who will you report to?

EMS director & Operation Manager:

What will you do?

The Order Management Specialist will act as the key liaison between customers, internal teams, and the contract manufacturing partner.

This role ensures seamless order processing, from customer order intake to delivery fulfillment by the contract manufacturer, while maintaining high levels of accuracy, responsiveness, and customer satisfaction v Order Processing & Coordination Receive and validate customer purchase orders (POs).

Enter and maintain orders in the ERP system.

Provide input and collaborate with internal planning, supply chain, and production teams to ensure order fulfillment. v Contract Manufacturer Interface Convert firmed orders to the contract manufacturing partner.

Follow up on order changes, rescheduling, or issues and communicate updates to stakeholders.

Conduct good receipt from CM partner to internal ERP system v Documentation & Reporting Maintain accurate records of orders, changes, and communications.

Generate regular order status reports for internal and external stakeholders.

Support invoicing and shipping documentation processes. v Issue Resolution Proactively identify and resolve order-related issues.

Escalate critical problems to relevant managers when necessary. v Process Improvement Involve to the continuous improvement of order management processes and tools.

What skills and capabilities will make you successful?

Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Job Related Experience: 1+ years of experience in order management (fresh graduate will need training in 6 months), customer service, or supply chain coordination, preferably in the electronics or manufacturing industry Business Understanding:

Experience: working with contract manufacturers or EMS providers.

Others (e.g. language skills, technical skills): Familiarity with export/import documentation and logistics processes What's in it for you?

Competitive gross salary, including a 13th-month bonus Performance-based incentives Full salary coverage for tax and insurance contributions Monthly transport & phone allowance 12 days of annual leave Annual health check-up provided Gain hands-on experience in logistics and supply chain operations Be part of a dynamic team where your contributions are valued, and your performance can open doors to future opportunities within the organization.

Who will you report to?

EMS director & Operation Manager:

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About Schneider Electric

Schneider Electric

Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

10,001+

Employees

Rueil-Malmaison

Headquarters

Reviews

4.0

45 reviews

Work Life Balance

3.6

Compensation

4.3

Culture

4.2

Career

4.5

Management

3.5

84%

Recommend to a Friend

Pros

Cutting-edge technology stack and interesting technical challenges

Competitive compensation packages with equity

Strong engineering culture with focus on code quality

Cons

Some legacy systems that need modernization

Work-life balance can be challenging during product launches

Fast-paced environment with tight deadlines

Salary Ranges

3 data points

Principal/L7

Senior/L5

Principal/L7 · Principal Data Scientist

0 reports

$211,000

total / year

Base

-

Stock

-

Bonus

-

$179,350

$242,650

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

33%

Experience

Positive 33%

Neutral 67%

Negative 0%

Interview Process

1

Application Review

2

Technical/Hiring Manager Interview

3

HR Screen

4

Final Interview Round

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit