Join our dynamic IT Support team and become an essential part of delivering exceptional service experiences!

We're looking for an enthusiastic IT Support Professional to help drive our commitment to excellence in end-user support.

What will you do: Infrastructure support and maintenance Provide the support for critical infrastructure incidents, including performing root cause analysis and implementing long-term solutions.

Proactively monitor, maintain, and troubleshoot IT infrastructure components such as servers, networks, and storage.

Project Implementation and Upgrades Participate in the design, planning, and implementation of new infrastructure projects and upgrades.

Coordinate the migration, testing, and configuration of new infrastructure components.

Participate in projects as required.

Documentation and Process Management Create and maintain comprehensive documentation for infrastructure systems, configurations, and procedures.

Collaboration and Vendor Management Collaborate with other global/region teams (e.g., network, security, application development) and business partners to ensure seamless operations and successful project delivery.

Work with external vendors for infrastructure-related services and solutions.

Collaborate with other IT groups and business partners as required, including regular interaction with external vendors.

Communication for End User Support Profile and Professional

Experience: Requirements 2-5 years of experience working as an End user support / IT Infrastructure Specialist or similar role.

Demonstrated experience with current IT infrastructure technologies Strong proficiency in network fundamentals (TCP/IP, routing, switching, firewalls).

Familiarity with monitoring and logging tools for infrastructure performance and health.

Technical proficiency with Cisco networking equipment and Microsoft technologies (Active Directory, Exchange, Office 365) Hands-on field service and installation experience for infrastructure hardware.

Technical Skills / Personal Skills

Bachelor’s degree or equivalent job-related experience Excellent analytical and problem-solving skills Good English and Korean language skills – written & spoken Business travel to local sites Project Coordination Ability to teach technical concepts / translate documentation Process-oriented with strong attention to detail in infrastructure configurations Flexible schedule, with availability for after-hours support as needed for infrastructure incidents Service Oriented, with a focus on delivering reliable infrastructure services Good communication skills with strong learning ability and desire to take ownership What's in it for you: Opportunity to develop expertise across multiple technical domains Supportive environment focused on professional growth and skill development Chance to make a real impact on service delivery and user satisfaction Collaborative team atmosphere with learning opportunities Clear path for career advancement in IT support services Let us learn about you!

Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.

We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer.

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Join our dynamic IT Support team and become an essential part of delivering exceptional service experiences!

We're looking for an enthusiastic IT Support Professional to help drive our commitment to excellence in end-user support.

What will you do: Infrastructure support and maintenance Provide the support for critical infrastructure incidents, including performing root cause analysis and implementing long-term solutions.

Proactively monitor, maintain, and troubleshoot IT infrastructure components such as servers, networks, and storage.

Project Implementation and Upgrades Participate in the design, planning, and implementation of new infrastructure projects and upgrades.

Coordinate the migration, testing, and configuration of new infrastructure components.

Participate in projects as required.

Documentation and Process Management Create and maintain comprehensive documentation for infrastructure systems, configurations, and procedures.

Collaboration and Vendor Management Collaborate with other global/region teams (e.g., network, security, application development) and business partners to ensure seamless operations and successful project delivery.

Work with external vendors for infrastructure-related services and solutions.

Collaborate with other IT groups and business partners as required, including regular interaction with external vendors.

Communication for End User Support:

Profile and Professional:

Experience: Requirements 2-5 years of experience working as an End user support / IT Infrastructure Specialist or similar role.

Demonstrated experience with current IT infrastructure technologies Strong proficiency in network fundamentals (TCP/IP, routing, switching, firewalls).

Familiarity with monitoring and logging tools for infrastructure performance and health.

Technical proficiency with Cisco networking equipment and Microsoft technologies (Active Directory, Exchange, Office 365) Hands-on field service and installation experience for infrastructure hardware.

Technical Skills / Personal Skills

Bachelor’s degree or equivalent job-related experience Excellent analytical and problem-solving skills Good English and Korean language skills – written & spoken Business travel to local sites Project Coordination Ability to teach technical concepts / translate documentation Process-oriented with strong attention to detail in infrastructure configurations Flexible schedule, with availability for after-hours support as needed for infrastructure incidents Service Oriented, with a focus on delivering reliable infrastructure services Good communication skills with strong learning ability and desire to take ownership What's in it for you: Opportunity to develop expertise across multiple technical domains Supportive environment focused on professional growth and skill development Chance to make a real impact on service delivery and user satisfaction Collaborative team atmosphere with learning opportunities Clear path for career advancement in IT support services Let us learn about you!

Apply today.